InsightVarious Roles - Inside Sales, Deal Desk Sales Support and Manufacture Sales Specialist
Mar. 2000 - Sep. 2010Chandler, Arizona, United StatesKPI – high call volume 100+ calls daily, cold-calls were more common. If you were on an established team and someone left the company you might take over an existing account, but more often than not it was 100% on you to prospect for new clients. Daily prospecting, referrals and cold-calling to build up a book of regular customers and predictable revenue streams based on their annual IT spend. In order to streamline the process for my customers, I would create custom web pages for them to access with their most commonly purchased products with their discounts built in. I was promoted over to their deal desk, where I stayed for 3 years. This role was more sales operations based on driving up gross profit margins based on rebate, registrations, and volume based purchased negotiated with manufacturers and distributors. Moved back into sales, focused on one software manufacturer specifically. My success in their role was centered around connecting personnel from their company with ours and being the liaison between the two organizations. Built a profitable book of business selling complex hardware and software solutions to businesses throughout the western United States. Oversaw order processing and management, data mining, and pre-sales and post-sales support.
Directed and closed 100% of all business below $100K
Named quarterly President’s Club candidate
Created a mentorship training program
Established long-term relationships with C-level executives, IT management, and procurement personnel