Chiswick Park Enjoy-WorkHead of Brand
Jan. 2016 - Sep. 2016London, United KingdomBlackstone Group is a multinational private equity, investment banking, alternative asset management and financial service. It is the largest alternative investment firm in the world. Enjoy-Work is the multi award winning estate Management Company which has revolutionised the way in which companies from the likes of Starbucks, Discovery, Paramount, Pepsi, and Danone do business through brand engagement programs. Achievements: • Developed a strategic brand plan with a commercial focus across ATL/BLT channels within budget and timescale to enhanced the brand experience resulting in 95% satisfaction in the stakeholder survey
• Introduced Brand Engagement guidelines to ensure that world class standards remain consistent throughout every brand touch point
• Developed an IMC (Integrated Marketing Communications) plan which created structure; resulting in a consistent tone of voice and brand experience across all platforms
• Partnered with the Events Manager to develop 28 experiential brand activations and events which aligned to the IMC plan to achieve a customer satisfaction score of 95% in annual customer survey
• Development and successfully delivery of a social media strategy which increased customer engagement by 20% • Managed the relationship with the PR agency and generated £ 80K worth of free press coverage in 6 months
• Chairman of the quarterly Sustainability and HR Directors forum represented by over 50 global businesses
• Worked with key departments to implement the 5-year sustainability strategy and reduce energy consumption by 10%, waste and recycling by 20% as well as biodiversity efforts