Demi Serpuhovitinova - Student, Aalto University School of Business

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Network Power<100 people

Roles

🔥100%

Startup Founder

✔️100%

✨100%

Business Owner

Geos

Work Background

DuosportMarketing and Sales Assistant

Jul. 2013 - May. 2014Helsinki, Finland · On-siteOversaw online sales, packaging, and direct customer service for the central sportswear store. Targeted the Finnish and Russian-speaking markets and planned and executed marketing strategies in both Russian and Finnish. Achieved sales efficiency for football clubs, sports academies, and other organizations in the sports sector in Finland.

OUT of Control ProductionsFounding Partner and Events Manager

Aug. 2011 - Jun. 2013Helsinki, FinlandManaged the company from its inception to its final event, managing financial and administrative operations. Planned and organized successful cultural events targeting young adults and students in Helsinki's music scene. Built strong customer and contractor relationships, ensuring efficient online and direct marketing. Ensured event planning compliance with Finnish health and safety laws. Delivered effective post-event communication and marketing to all stakeholders, contributing to overall event success.

Butchers Grill Meat & Wine RoomRestaurant Manager

Aug. 2008 - May. 2009Melbourne, AustraliaButchers Grill Meat & Wine Room, located in Melbourne, Australia, is a modern and upscale dining establishment known for its extensive selection of wine and premium cuts of meat. Our desire is to deliver excellent customer service and enjoyable dining experience for our guests, complemented by a high table turnover and a vibrant ambiance. In my capacity as the Front of House Manager, my responsibility was overseeing operations, including inventory management, upholding the highest standards of customer service, recruiting dynamic and competent staff, as well as their training, supervision, and daily briefing. My commitment to excellence in hospitality is demonstrated through consistent customer satisfaction and retention, contributing to the restaurant’s thriving business.

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