CapitaTraining And Development Consultant
Jan. 2020 - Mar. 2020Bury, England, United KingdomDelivered Training and coaching adapted to the Training Needs Analysis, within the Competency Framework, for over 60 new recruits and existing staff. Working with SMEs and Operational staff, covered new client contact centre systems, processes, products, services, new accounts, and E-payments for the TV License in Bury. These roles ended when Covid-19 started.