Aislinn Hernandez

Customer Service Representative

Data Entry SpecialistCustomer Care SpecialistClient Relations SpecialistSales RepresentativeSupport SpecialistCustomer Support RepresentativeCall CenterData Entry AssociateTyping SpecialistData EntryMedicalLive ChatChat SupportCustomer Service💸 MarketingUndergraduate Student👍 Sales & BizDev🗿 HR🎥 EntertainmentAdministrative SpecialistCommunications Manager🎓 Student

A dedicated and dynamic Customer Service Representative with over 8 years of experience in delivering exceptional customer support and fostering client loyalty. Consistently exceeded performance targets, achieving a 95% customer satisfaction rate and improving first-call resolution by 20% in the past year. My expertise in conflict resolution and effective communication has been instrumental in enhancing the customer experience and streamlining service processes. I have always been known for my proactive approach and my ability to adapt quickly to evolving customer needs, making it an invaluable asset in fast-paced environments. I am passionate about leveraging technology to improve service efficiency. I have a Bachelor’s degree in Marketing from West Negros University and is committed to continuous professional development. My dedication to excellence and empathetic approach have not only strengthened customer relationships but also inspires my colleagues.

People also viewed

Julia Baiguzhova

Brand Manager, Producer, Art Director, Label Manager, Artist Manager @Sila Sveta

United StatesBusiness Development Manager🔥 Startup Founder+15 tags

Building Designer- CAD Submittal Building Plans and Design @Ron Clegg- Builder and Designer

🐦 DesignArchitect

Aleksander Kuzmenko

PHP Backend Developer @Rocketroute

Backend DeveloperWeb DeveloperPhp+1 tags

CFO💼 C-level Executive

Marcus Fagundes

Head of sales @LeverPro

Marketing Manager @YALA Dates (YALJ Group Company)

Marketing DirectorCopywriterCommunity Manager+5 tags

Student BSc International Business Administration @Rotterdam School of Management

Undergraduate Student🎓 StudentHumanities

Co-Owner & Chief Consulting Officer @Mattingly Solutions

Diversity Equity Inclusion Consultant🧨 Consulting✨ Business Owner

Amber NelsonThorneycroft

Program manager

💰 Investor & VC💼 C-level Executive🐦 Design+7 tags

Application Developer @IBM

✔️ IT

Feedback from Aislinn’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Senior Account Executive

Inventory SolutionsSenior Account Executive

Jan. 2023United StatesResults-driven Senior Account Executive with a proven track record of success in sales, specializing in Salesforce and CRM technologies. Adept at developing and nurturing client relationships, driving revenue growth, and exceeding sales targets. Extensive experience leveraging Salesforce and other CRM platforms to streamline sales processes, enhance customer engagement, and optimize overall business performance. Recognized for outstanding communication skills, strategic account management, and the ability to deliver tailored solutions that meet client needs. I am seeking a challenging senior-level role where my expertise in Salesforce and CRM, combined with a customer-centric approach, can contribute to the continued success of the organization.

Requests

Touchpoint image

9

Looking for a Job

Expert Customer Support: Phone, Email, Chat

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Aislinn on Intch

Customer Service

638414 people

17

Assistant manager

16

Customer service specialist

15

Human Resources @ UB Greensfelder

Customer ServiceChat Support

202304 people

17

Sr Director, Customer Support

21

Technical Support Engineer - L2 @ Axis Communications / 2N

15

Founder & Integrative Nutrition Coach @ RENEW with Caroline