Quintus Wouda

Salesforce Business Analyst @MiX Telematics

💸 Marketing✔️ IT👍 Sales & BizDev🗿 HR🧨 ConsultingSystem AnalystHR GeneralistHR consultantProject ManagerHR AnalystBusiness Analyst

Specialist Skills: Research and Reporting Business Analysis and Development Office and Project Management Customer Service and Liaison Team Leadership and Stakeholder Relationship Management Public Relations and Effective Communication Conflict Resolution and Strategic Planning Organization, Time Management, and Creative Problem Solving Qualifications and Certificates: Certified Salesforce Administrator Certified Salesforce Business Analyst Advanced Business Analysis Diploma: Human Resources Management National Diploma: Human Resource Management and Practices Labour Relations Management NQF6 IT Skills: Salesforce Administration and CPQ DocuSign Integration Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio, Office 365) Professional Memberships: Salesforce Administrator Certified Salesforce Business Analyst Certified HR Professional - South African Board of People Practices (SABPP) Commissioner of Oaths / Notary (South Africa) Work History: Salesforce Business Analyst: November 2022 – Current Human Resources and Facilities Manager: November 2017 – October 2022 Human Resources Manager: October 2014 - November 2017 Human Resources Generalist / Administrator: September 2009 - September 2014

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Work Background

PowerfleetSalesforce Business Analyst

Nov. 2022South Africa

MiX TelematicsHuman Resources and Facilities Manager

Oct. 2014 - Nov. 2022www.mixtelematics.co.zaPerforming all or some of the following duties in all roles with varying levels of responsibility: • Overseeing operations with meticulous attention to detail; managing facilities supervisor and team • Providing HR advice to management and staff, in accordance with current legislation • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Establishing, implementing and overseeing effective systems, processes and controls • Driving the performance management process within departments and business entities • Delivering a high standard of HR administrative support • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders as trusted advisor • Resolving complaints and enquiries • Participating in change management initiates • Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competencies • Working with the Recruitment and Training and Development Department to ensure a smooth on- boarding process • Data entry and database management, maintaining meticulous records • Maintaining an approved supplier file and asset register; completing regular price comparisons • Reading and interpreting technical documentation • Drafting development plans, monitoring and advising on training initiatives • Producing various reports, presentations, analyses, correspondence and other documentation • Assisting with the conveyance of quarterly Diversity Committee meetings • Negotiating the best deals with outside contractors and suppliers • Performing as a strong leader of a cohesive team with strict adherence to health, safety and statutory regulations, service level agreements, quality standards, governance processes and compliance requirements