Specialist Skills:
Research and Reporting
Business Analysis and Development
Office and Project Management
Customer Service and Liaison
Team Leadership and Stakeholder Relationship Management
Public Relations and Effective Communication
Conflict Resolution and Strategic Planning
Organization, Time Management, and Creative Problem Solving
Qualifications and Certificates:
Certified Salesforce Administrator
Certified Salesforce Business Analyst
Advanced Business Analysis
Diploma: Human Resources Management
National Diploma: Human Resource Management and Practices
Labour Relations Management NQF6
IT Skills:
Salesforce Administration and CPQ
DocuSign Integration
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio, Office 365)
Professional Memberships:
Salesforce Administrator Certified
Salesforce Business Analyst Certified
HR Professional - South African Board of People Practices (SABPP)
Commissioner of Oaths / Notary (South Africa)
Work History:
Salesforce Business Analyst: November 2022 – Current
Human Resources and Facilities Manager: November 2017 – October 2022
Human Resources Manager: October 2014 - November 2017
Human Resources Generalist / Administrator: September 2009 - September 2014More...