Francesco Sparviero - Cloud Engineer, Optum

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Work Background

OptumAzure Dev/Ops Engineer

Jul. 2023Dublin, County Dublin, Ireland• Infrastructure design, development, testing and implementation • Setup and maintain monitoring and alerting • Identify and resolve security vulnerabilities • Participate in agile methodologies to delivery high-quality software releases • Troubleshoot production support issues post-deployment and be pro-active with solutions • End to end ITSM support including incident management • Supporting all phases of software engineering including requirements analytics and IAC development/testing - Infrastructure as a code: Terraform-Azure Infrastructure project deployments - Deploying Windows Update Azure Service with Terraform - Github Enterprise administration and disaster recovery tests Tools: - Jenkins - GitHub - GitHub Enterprise - Powershell 7.0 - Terraform -Bash Scripting - Artifactory/Jfrog - Grafana - Prometheus O.S. - Windows (all version) - Linux (Redhat/Ubuntu/Debian) - container Hypervisor VMware Platform

IBMCloud SRE Infrastructure and Operations Engineer

May. 2021 - Jul. 2023Dublin, County Dublin, IrelandIBM Cloud VMware VCD Dev/Ops Service Team: • Support and Operate Cloud Service delivery • Escalation point for the production and test systems • Escalation point for the Cloud Support Engineers • Support the compliance and security integrity of the environment through your work • Partner with other teams, functional managers, and program managers to deliver mission-critical services to the market • Support the development of new and existing capabilities for our compute, storage, and network services • Technical writer for Runbooks for the case handling and technical incidents • Work with Engineering and Development to: o Define operational requirements • Work with Support and Infrastructure to: o Identify and resolve complex issues o Discuss and plan integration requirements Os Supported: Red-hat 7 Red-Hat 8 Linux Systemd Based Systems All Windows OS Container technology Podman/Openshift Hypervisor: VMware platform KVM Platform Hyper-v Platform

Ward SolutionsMicrosoft, VMware and Cloud engineer

Jan. 2021 - May. 2021DublinMicrosoft,VMware and Cloud Engineer @ Ward Professional Services NOC Engineer for the WARD Datacenter. System Engineer for Windows Server 2008, 2012, and 2012 R2 in a Hyper-V / System Center Virtual Machine Manager within an Enterprise Datacenter/Cloud Hybrid environment NOC VMware Engineer Microsoft System Engineer for the Ward's professional services Microsoft Office 365 with a focus on Exchange Online and EMS Exchange 2010/2013 Support Microsoft Failover Clustering, Host/OS Patching, Migrations, SCOM, DPM administration Support and administration Dell/HP hardware/storage Support and administration of Dell EMC storage Active Directory support, design, upgrade & migration, and implementation Support backup software applications and solutions e.g. Commvault, Netbackup, Backup Exec Linux Administrator

OracleCloud Support Engineer

Nov. 2019 - Jan. 2021County Dublin, IrelandOracle Cloud Infrastructure team Support: OCI COMPUTE Oracle Linux server Instance Support Windows Server Instance support Linux Ubuntu Server support CentOS Server Support VCN NETWORKING: Vpn-Ipsec connections support DRG Gateways Load Balancers DNS support Oracle cloud products support Oracle KVM Support CLOUD STORAGE SUPPORT: Block Volumes storage and Backups support (iSCSI and Paralvirtualized) Object Bucket storage File Storage/NFS

Digital Planet IrelandCloud Operation Engineer - (Evros-Digital Planet)

Aug. 2019 - Nov. 2019County Dublin, IrelandCloud Operation Engineer for the DP/Evros Service Team: • Shared responsible for the maintenance and availability of the Multi-tenancy and customer private cloud deployments across the Datacentres based on VMware technologies (Esxi 6.x, vSan 6.x, NSX, NSX edge,VMware Cloud Director,VMware vROPs /Log insight) , HP technologies (servers and storage) and Dell Technologies (Servers and storage) • Understanding customer (Internal & external) requirements to deliver IaaS solutions and services • Working as part of a scrum team to deliver bi-weekly service improvement projects • Working with vendors to learn about the latest developments in cloud solutions • Developing work practices that engineers can follow to ensure service availability is maintained Hypervisor Supported: VMware platform Hyper-v Platform Os Supported All Microsoft Windows servers Linux red hat 7 /Centos 7

Evros Technology GroupSenior System Engineer

Nov. 2016 - Nov. 2019County Dublin, IrelandSupport/Troubleshooting: - VMware/vSphere Technical support - Microsoft Windows Server Support - Microsoft Exchange Server Support - Active Directory Technical Support - Symantec SEPM Tecnical Support - HP storage Support - Dell/Emc Storage Support - Office 365 support - MS Azure Support - Centos 7 Support Technical Support System Engineer L03 – VMware – 01/11/2017 -01/02/2018 Working in Evros I’ve been assigned to the VMware company for their customer support: Support and troubleshoot: • ESX and ESXi Server all versions from 5.5 up to 6.5 • vSphere VCenter and vSphere Clusters • P2v Linux and Windows support • VMware customer’s case and tickets

Amazon Web ServicesCloud Support Engineer

Sep. 2015 - Jul. 2016DUBLINSupport / Troubleshooting: · Networking (DNS, EC2 networking) · Virtualization Technologies . Windows Server Support (EC2 instances, Windows) · Cloud services

FASTWEB - FASTCLOUDCloud Infrastructure Engineer - VMware

Feb. 2013 - Sep. 2015MilanoWork Experience: -------------------------- - Implementing and configuring an internet Cloud System based on VMware Esxi 5.1 / Esxi 5.5 and Microsoft Technologies (Hyper-V 2012 and MS Scvmm) - Migration to 2003 to 2008 R2 Networks for "Guest Systems" (Active Directory, DNS,Email systems,etc) - Migrating Customters computers and servers into the Provider Cloud - Technical customer's support over the solution implemented. - Installing and configuring Windows 2012 Datacenter for private datacenters - Installing and configuring Windows 2012 R2 Datacenter for private datacenters - Linux Junior activities Technical Expertise: ----------------------------- Platforms Client: Windows 9x/NT4/2000/XP/Vista,7,Linux Ubuntu. Platforms Server: Windows NT4,2000,2003,2003 r2,2008,2008 r2, MS Exchange from 2000 to 2010,MS Hyper-V, MS SQL (administration),VMware ESX/ESXi To VSphere, Linux (Ubuntu,Suse). Storage: Netapp Fas 2000-3000 series, Hp Msa series, Dell/Emc2. Hardware: IBM, Dell, Lenovo, HP, Cisco, Supermicro, Watchguard. Networking: Active Directory, DNS, DHCP, TCP-IP,LAN / WAN Administration,VPN, TCP/IP, V-LAN,FTP,TFTP. Tools: VMware converter, VMware Virtual Center, Norton Ghost, Ghost Server, McAfee/Norton Virus Protection Utilities, Symantec Backup Exec, CA Arc Server, CA D2D, Websense Email Security, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook),MS Visio, MS ADMT, MS FSMT, Somarsoft Dump Sec,StarOffice,Linux, Wine.

Lario EngineeringSenior Consultant (Sys Eng VMware/Microsoft Back Office/Hyper-V) + Pre Sales Engineer

Mar. 2010 - Feb. 2013MilanoPre-Sales Engineer about VMware,Microsoft Back Office, Watchguard. VMware,Microsoft Back Office,Netapp,Watchguard consultant Virtualization and System integration based on VMware and Microsoft Products (vSphere, Hyper-V,Windows 2008 R2, Storage, Exchange)

Computer SharingSenior Consultant Microsoft and Vmware

Apr. 2008 - Mar. 2010Milano- Senior Consultant: Virtualization and System Integration based on Microsoft and Vmware,Netapp products. - Projecting,Installing and configuring VMware Datacenter and Clusters. - Microsoft Active Directory Upgrades and Migrations.

Micros Fidelio ItaliaSenior Microsoft Consultant - Resort Datacenter Administrator (VMware and Oracle/Opera datacenters)

Jan. 2006 - Dec. 2008Milano -Dusseldorf - Bucharest- Senior Microsoft Consultant for the Hotels and Resort datacenters. - VMware administrator - Backup Engineer (Hp dataprotector) - Oracle Opera Sys Engineer.

SelerantSys Eng /Sys admin - Microsoft -Vmware - Devex Webfarms

Jan. 2005 - Dec. 2006Milano -Chicago -New York-Devex Webfarms (based on oracle and vmware technologies) - Sys Administrator - Senior Microsoft Consultant

PublikompassSenior Consultant (Microsoft and Exchange)

Jan. 2003 - Dec. 2005Milano -Torino- Active Directory and Exchange Migrations - Microsoft Back Office Upgrades - Junior Sys Eng coordinator - Sys Admin

HIT SystemsSenior Consultant (Microsoft and Exchange)

Jan. 2003 - Dec. 2004Milano- Active Directory and Exchange Migrations - Microsoft Back Office Upgrades - Junior Sys Eng coordinator - Sys Admin - Sys Eng for the SDA Bocconi project (Projecting and implementing an Audio/Video control room that record and playback online the lessons of the University Bocconi)

sysprojectSys Eng Senior

Jan. 2001 - Dec. 2003Milano- Microsoft Senior Consultant: Migration and System Integration based on Microsoft Technology - Microsoft Exchange Upgrades and Clustering. - Windows Nt4 to Windows 2000 upgrades. - Windows Clustering Upgrades and Setups. - Active Directory Upgrades

Ingram MicroTrainer

Jan. 2000 - Dec. 2001Microsoft Windows nt4 and Windows 2000 Back Office Trainer

AlgolSys Eng

Jan. 1999 - Dec. 2001Trainer Assistant: Preparing Rooms for the Algol's trainer such as Microsoft and Cisco Lessons.

ExecuTrainSys eng junior

Jan. 1998 - Dec. 1999Milano -Torino- Responsable for the maintainance and the automation of installations for the Training Rooms. - Pc and Server Hw/Sw Maintenance.