Andre Palma

Head of Operations Strategy & Development @PNO Holding

💼 C-level Executive🧑‍🔬 Engineer🧨 ConsultingCOOMechanical engineerAdvisor

Experienced and accomplished operations leader with a proven track record promoting excellence and driving cultural change. With a background in Mechanical Engineering, and +8y of professional experience in Operations & Supply Chain Management(from FMCG to Manufacturing) in countries such: Portugal, Spain, New Zealand, Australia, Sweden, Denmark, Finland, Norway, Germany, Netherlands, Poland. Focused in building top performing teams by generating commitment and high levels of engagement through building trust and fostering ownership. Recognised as a leader who thinks holistically and is a source of guidance and expertise. E: andre.f.palma@gmail.com M: +46 0768718777

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Work Background

PNOHead of Operations Strategy & Development

Sep. 2023Copenhagen Metropolitan Area· Functional leader for Operations (Fleet, Procurement, Operations Excellence, Strategy) across 7 countries. (Sweden, Norway, Finland, Germany, Netherlands, Poland · Developed and monitored key performance indicators (KPIs) to measure operational performance, resulting in improved decision-making · Developed a comprehensive training program for staff to ensure high standards of customer service • Improved understanding on how to generate value upstream in the supply chain - Process ideation, execution, and continuous improvement - OKR setting and performance - Data framework and analytics • Budget & P&L

HelloFreshHead Of Production

Sep. 2021 - Aug. 2023Sweden

HelloFreshProduction Manager

Jun. 2020 - Sep. 2021Auckland, New Zealand

HelloFreshOperational Excellence Engineer

Aug. 2019 - Jun. 2020Auckland, New Zealand· Responsible for development and implementation of HFOperations Strategic projects including continuous improvement, change management, cost optimisation, and Operational Excellence Training · Successfully led large scale and complex improvement projects within operations across facilities and effectively coordinated these programs with the project teams. · Assure that practices promoting continuous improvement are adopted by the organisation to drive improvements in morale, quality, delivery and cost. Project leadership includes: identifying opportunities; defining and financially justifying projects; negotiating resources; launching project teams; training and coaching of Lean resources assigned to the team, etc.

PALFINGER GroupSupply Chain Manager

Jan. 2019 - May. 2019Lisboa e Região, PortugalSupply Chain & Logistics · Create supply chain management strategies that increase efficiency and speed; · Provide operational support and guidance to ensure maximum productivity; · Focus on safety, cost management and business growth in all interactions and directives; · S&OP planning; · Lean process design; · ERP and MRP design and management;

PALFINGER GroupOperations Manager

Sep. 2017 - Jan. 2019Lisbon Area and Madrid AreaResponsible for Operations · Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with customer specifications and quality requirements; · Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being - Purchase materials, plan inventory and ensure warehouse efficiency; · Contribute towards the achievement of company’s strategic and operational objectives; · Examine financial data/statements and use them to improve profitability; · Perform quality controls and monitor production and sales KPI’s; · Internal processes (sales, production) design and implementation; · Internal CRM design and implementation; · Internal framework for order fulfilment; · P&L reporting and responsibilities; Business Development; Business Analysis; Lean Management; Supply Chain Management; Program Management;

BARLOWORLD STETProduct Manager

Apr. 2016 - Aug. 2017Prior Velho, Lisboa, Portugal

Barloworld STETProject Engineer

Nov. 2014 - Apr. 2016Prior Velho

Instituto Superior TécnicoUndergraduate Researcher

Sep. 2013 - Oct. 2014Lisbon Area, Portugal

TAP PortugalCurricular Internship

Jul. 2013 - Oct. 2014TAP Headquarters, Lisbon

Instituto Superior TécnicoFellow Researcher

Aug. 2010 - Aug. 2011Instituto Superior TécnicoResearch Fellowship at Department of Mechanical Technology, IST, Lisbon. My work during this fellowship was mainly giving support (technological, logistical) to the Friction Stir Welding research group coordinated by Prof. Dr. Pedro Vilaça, also contributed with design and technical input in the development of a new tool to be implemented on a Cannondale bike damper.

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