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Work Background
PNOHead of Operations Strategy & Development
Sep. 2023Copenhagen Metropolitan Area· Functional leader for Operations (Fleet, Procurement, Operations Excellence, Strategy) across 7 countries. (Sweden, Norway, Finland, Germany, Netherlands, Poland
· Developed and monitored key performance indicators (KPIs) to measure operational performance, resulting in improved decision-making
· Developed a comprehensive training program for staff to ensure high standards of customer service
• Improved understanding on how to generate value upstream in the supply chain
- Process ideation, execution, and continuous improvement
- OKR setting and performance
- Data framework and analytics
• Budget & P&L
HelloFreshHead Of Production
Sep. 2021 - Aug. 2023Sweden
HelloFreshProduction Manager
Jun. 2020 - Sep. 2021Auckland, New Zealand
HelloFreshOperational Excellence Engineer
Aug. 2019 - Jun. 2020Auckland, New Zealand· Responsible for development and implementation of HFOperations Strategic projects including continuous improvement, change management, cost optimisation, and Operational Excellence Training
· Successfully led large scale and complex improvement projects within operations across facilities and effectively coordinated these programs with the project teams.
· Assure that practices promoting continuous improvement are adopted by the organisation to drive improvements in morale, quality, delivery and cost. Project leadership includes: identifying opportunities; defining and financially justifying projects; negotiating resources; launching project teams; training and coaching of Lean resources assigned to the team, etc.
PALFINGER GroupSupply Chain Manager
Jan. 2019 - May. 2019Lisboa e Região, PortugalSupply Chain & Logistics · Create supply chain management strategies that increase efficiency and speed;
· Provide operational support and guidance to ensure maximum productivity;
· Focus on safety, cost management and business growth in all interactions and directives;
· S&OP planning;
· Lean process design;
· ERP and MRP design and management;
PALFINGER GroupOperations Manager
Sep. 2017 - Jan. 2019Lisbon Area and Madrid AreaResponsible for Operations · Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with customer specifications and quality requirements;
· Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being - Purchase materials, plan inventory and ensure warehouse efficiency;
· Contribute towards the achievement of company’s strategic and operational objectives;
· Examine financial data/statements and use them to improve profitability;
· Perform quality controls and monitor production and sales KPI’s;
· Internal processes (sales, production) design and implementation;
· Internal CRM design and implementation;
· Internal framework for order fulfilment;
· P&L reporting and responsibilities; Business Development;
Business Analysis;
Lean Management;
Supply Chain Management;
Program Management;
BARLOWORLD STETProduct Manager
Apr. 2016 - Aug. 2017Prior Velho, Lisboa, Portugal
Barloworld STETProject Engineer
Nov. 2014 - Apr. 2016Prior Velho
Instituto Superior TécnicoUndergraduate Researcher
Sep. 2013 - Oct. 2014Lisbon Area, Portugal
TAP PortugalCurricular Internship
Jul. 2013 - Oct. 2014TAP Headquarters, Lisbon
Instituto Superior TécnicoFellow Researcher
Aug. 2010 - Aug. 2011Instituto Superior TécnicoResearch Fellowship at Department of Mechanical Technology, IST, Lisbon. My work during this fellowship was mainly giving support (technological, logistical) to the Friction Stir Welding research group coordinated by Prof. Dr. Pedro Vilaça, also contributed with design and technical input in the development of a new tool to be implemented on a Cannondale bike damper.
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