Dianne Calhoun

Senior Instructional Designer/Web Design/Developer @Di Calhoun Consulting

✔️ ITGraduate Student🗿 HR🐦 Design🧨 Consulting🏦 Finance🧮 EducationProject ManagerTraining&Development SpecialistWeb DeveloperBusiness Analyst🎓 Student

As a Senior Instructional Experience Designer/Web Design/Developer at Di Calhoun Consulting, I feel that in LX/UX Design, it is essential to think and see from the user’s perspective. I am a resourceful and innovative professional with extensive experience collaborating and communicating with users and designers on creating learner-centered instructional materials and curriculums. I integrate cutting-edge LXD methodologies to generate highly intuitive and user-friendly results, enhancing training effectiveness and user engagement. I utilize critical thinking to prioritize, define, and solve complex problems, identify learning gaps, formulate innovative content, and drive continuous improvement in learning experience design process. I combine comprehensive understanding of research activities and user testing with adult learning principles and course-authoring tools, allowing for a mixture of tailored solutions across training and development and end-user experience areas.

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Work Background

Di Calhoun experienced in multiple industriesOwner: Senior Instructional Designer/Web Design/Developer

Apr. 2003Aurora, Colorado, United StatesDesign and create websites or courses or training materials for nonprofit organizations, applying graphic design, layout, and user interface (UI) design principles or user-centered design for learner projects. ✔Trained and mentored clients on development tools and templates, enabling self-sufficient maintenance of websites or learning materials. ✔Performed test activities, such as cycle testing, user acceptance, editorial and instructional design checks; properly documented problems for issue resolution, ensuring higher quality websites or instructional courses and materials.

EmpowerLearning Management System Analyst

Nov. 2014 - Apr. 2024Greenwood Village, Colorado, United StatesAccountable for creating a seamless learning experience, which included: configuration, reporting, maintenance, documentation, user support, integrations, and training others on the LMS. ✔Plan, manage, test, and implement four to six product upgrades a year for both Learning and Performance Systems. ✔Supervised course registration, verifying accuracy of completion records for reporting and audit purposes. ✔Addressed functionality and maintained quality control process for adding new / updating existing blended learning material, confirming all courses worked as expected. ✔Investigated and resolved data or system discrepancies, verifying accuracy and integrity of data entered. ✔Coordinated third-party e-learning content within LMS, providing external learning opportunities (professional and personal development) for associates. ✔Instructed multiple business groups on using LMS and organizing / publishing content, promoting self-sufficiency. ✔Participated as member of several employee Business Resource Groups (BRG), including PRIDE, Empower Abilities, Aspiring Latinos Moving Ahead (ALMA), and Network of Asians Making Strides Together at Empower. ✔Women’s Empowerment Network (WEN): leadership committee, communications and technology committee, mentor committee, Women’s International Day committee. ✔Black Organization for Leadership and Development (BOLD): created / edited videos and Microsoft PowerPoint presentations.

Empower RetirementSenior Instructional Designer

Jan. 2012 - Nov. 2014Greenwood Village, Colorado, United StatesOversaw development of instructor-led and eLearning instructional materials to support multiple lines of business. ✔Used performance analysis for training and non-training issues, implementing the right solution for each situation. ✔Analyzed, designed, developed, implemented, and evaluated learning solutions, ensuring full cycle of each learning project was implemented and then assessed to measure outcome of training. ✔Applied principles of current cognition and adult learning theories, instructional systems design (ISD) methodologies, and new media technologies, creating instructional materials to highest standard in current environment.

First Tennessee BankCommercial Instructional Designer

Dec. 2009 - Jan. 2012Englewood, Colorado, United StatesDeveloped curriculum programs, including commercial new hire core curricula content, supporting projects impacting commercial bankers and commercial competency development. ✔Partnered with sponsor and designated subject matter experts to produce computer, web, print, and instructor-led materials that accomplished learning objectives identified by business; created tools for evaluating its effectiveness. ✔Designed and developed blended-learning content, using bank-sponsored software and other tools; subsequently, delivered train-the-trainer materials, ensuring well-versed instructors.

Sumaria Networks, LLCSr. Instructional Designer

Oct. 2009 - Dec. 2009Highlands Ranch, Colorado, United StatesCreated interactive eLearning courses, online assessments, instructor-led / participant guides, and job aids that supplied vital information to employees on a wide range of system or business topics. ✔Managed and created instructional design materials per business objectives, meeting or exceeding quality, financial, and target date expectations.

Lockheed Martin Space Systems CompanyTechnical Trainer Sr. - Contractor

Apr. 2009 - Oct. 2009Littleton, Colorado, United StatesProvided human performance technology (HPT) and ISD expertise, as member of Learning Design and Knowledge Sharing team, in support of organization’s learning strategy. ✔Obtained information needed to prepare in-house training for internal and field support employees and customers. Determined methodology, developed course content, and coordinated development of job aids, generating high-quality and appropriate learning solutions.

Sumaria Networks, LLCSr. Instructional Designer

Feb. 2009 - Apr. 2009Highlands Ranch, Colorado, United StatesPlanned, developed, and delivered courses for online and in-person (offline) training to present information to employees on multiple system or business topics. ✔Wrote / redesigned instructional content and storyboards per business objectives, meeting or exceeding quality, financial, and target date expectations.

Consultant at The TriZetto GroupSr. Instructional Designer

Nov. 2008 - Dec. 2008Greenwood Village, Colorado, United StatesCollaborated with subject experts to plan and create learning activities, courses, and assessments (in-person / online) and develop manuals and documentation. ✔Gathered requirements, analyzed data, and created training for FACETS claims and customer service applications to help support new implementation of new system while providing knowledge for employees. ✔Designed and developed interactive eLearning, online assessments, instructor-led / participant guides, and job aids (covering new hire process, software procedures, and standards), in accordance with business requirements and objectives and meeting or exceeding quality, financial, and target date expectations.

CIGNA HealthcareSr. Instructional Designer

Mar. 2007 - Oct. 2008Greenwood Village, Colorado, United StatesDesigned and developed interactive eLearning, online assessments, instructor-led / participant guides, training games, and job aids that provide vital information to employees on various system or business topics. ✔Managed and created instructional design materials per business objectives that meet or exceed quality, financial, and target date expectations. ✔Created standards documentation and conducted biweekly meetings, reviewing standards for consistency and quality of materials produced by team.

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