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Work Background
HotelbedsArea Sales Manager
Sep. 2019São Paulo, São Paulo, Brazil
Hotelbeds GroupBusiness Development Manager
Apr. 2018 - Sep. 2019São Paulo e Região, Brasil*Currently representing the 3 companies from HBG (Tourico Holidays, GTA and Hotelbeds) at a commercial perspective, assisting clients with their needs during the institutions merge process;
*Responsible for commercially assisting strategic clients spread within South American territory;
*One of main duties, is to drive all aspects of business development efforts, including strategic partner identification and related contracting activities;
*Responsible for developing and managing relationships across a network of potential clients ;
*Assisting in negotiation of terms and formulation of proposed offers for the transaction under evaluation;
*Interacting on a daily basis with clients and partners in support of the execution of ongoing/transaction development of final contracts;
*Assisting clients with pre and post travel services demand (hotels, ancillaries, flights, cruises).
Tourico HolidaysBusiness Development Manager
Jun. 2016 - Apr. 2018São Paulo e Região, Brasil*One of main duties, is to drive all aspects of business development efforts, including strategic partner identification and related contracting activities;
*Responsible for developing and managing relationships across a network of existing and potential clients ;
*Assisting in negotiation of terms and formulation of proposed offers for the transaction under evaluation;
*Interacting on a daily basis with clients and partners in support of the execution of ongoing/transaction development of final contracts;
*Assisting clients with pre and post travel services demand (hotels, ancillaries, flights, cruises).
Tourico Holidays Travel AcademyBusiness Development Manager Trainee
Apr. 2016 - Jun. 2016Orlando, Flórida, Estados Unidos* One of the 62 members who attended the Tourico Holidays Travel Academy (based at the company headquarters in Altamente Springs, Florida), and concluded the 12 weeks training course, being approved at the selection process and invited to join Tourico Holidays company, as a business development manager position;
*During the immersive training, I had the opportunity to obtain a valuable knowledge directly from the leaders from many areas, such as business development (sales), hotels contracting, marketing, accounting and IT.
MMTGapnetInternational Operations Supervisor
Nov. 2014 - Mar. 2016São Paulo e Região, Brasil*Monthly team training regarding destinations and internal procedures;
* Activities related to supervision duties, such as daily basis tasks resolutions (like guests in house situations), overbookings/relocations;
*Intermediation in finding solution with cases that involves operational, accounting, hotels, sales and post travel issues;
*Development and creation of products (travel packages) to be announced on the media channels;
*System and company environment training to the new employees;
MMTGapnetOperations Analyst
Mar. 2011 - Oct. 2014São Paulo e Região, Brasil*Specialist in creating personalized travel packages (forfaits) focusing in North American destinations;
*Direct contact with area suppliers and partners;
*Control of Rates, allotment, availability and promotions regarding USA and Canada Hotels;
Gratur Operadora de ViagensWalt Disney World Resort Tour Guide
Jul. 2009 - Jul. 2010*Accompanying, orientation and information transmission to families groups and unaccompanied minors during their visit at Walt Disney World Resort Complex, in Florida, US.
Viajes MarsansTravel Consultant
Jan. 2009 - May. 2010São Paulo e Região, Brasil*Organization and sales promotion of touristc services, such as airline tickets issuing, hotels, rent-a-car and cruise lines.
*Assisting clients with travel information, such as best route advice, as well as assisting them with their travel documentation (health insurance, visa and passports);
Walt Disney WorldCollege Program Intern
Nov. 2008 - Feb. 2009Orlando, Flórida, Estados Unidos
*Audience control and organization, with a high interaction with the visitors (guests);
*Assisting guests with their doubts and required information during their visit at the Walt Disney World Resort Complex;
*Guaranteeing clients safety and security during their visit at one of the Theme Parks;
*Introduction regarding a certain attraction, to a large amount of visitors.
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