Rossan Cayanan

PMO Support and Document Controller @NSB

🧑‍🔬 EngineerElectrical engineer

Rossan Cayanan is a dedicated professional currently serving as a PMO Support and Document Controller at NSB Company. She has a solid track record in project management support, document control, and administration, managing all aspects of documentation, ensuring compliance with company standards and facilitating effective project communication. Rossan is known for her strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously. She has honed her skills in problem-solving and team collaboration, making her a significant asset to the NSB team. Rossan continues to contribute to the company's success with her unwavering dedication and commitment to excellence.

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Work Background

NokiaPMO Support & Document Controller

Jan. 2021PhilippinesSupport NSB Philippines FTTH Project from monitoring ODN and OLT implementation up to acceptance. 􀁸 Responsible for the management of program information, including document management communications and payment certificates. 􀁸 Facilitates payment milestones based on a contractual agreement to trigger Finance on billing towards Globe 􀁸 Responsible for the management of communications for the Project (including org charts, resource mapping, project announcements/cascades), 􀁸 Supports Process Development and Improvement, lessons learned, and Project/PO Closure in our organization 􀁸 Liaise with various organizations between Globe Telecom and Nokia to ensure our objectives are met. 􀁸 Support PMO with project meeting preparations, presentations, action register & and follow-up. 􀁸 Provide operational PMO support to the project team 􀁸 Other PMO-related tasks as requested by the PMO Manager 􀁸 Developed team communications and information for meetings 􀁸 Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting 􀁸 Carried out day-to-day duties accurately and efficiently 􀁸 Created plans and communicated deadlines to complete projects on time

JPCTechnical Project Coordinator

Aug. 2020 - Mar. 2021Coordinate, administer and organize project activities, in cooperation with and under the direct ion of Management or a Project Manage r • Create and update project documents, schedule meetings, create agendas and minute s • Assist in the preparation of project proposals, timeframes, schedule and budget • Create and update project plan / schedule • Document project team organization, stakeholder lists, roles and responsibilities grid, and contact list s • Create and update process and data flows and another project documentation regarding project phases, risks, issues, open questions, and assumption s • Act as the point of contact and communicate project status adequately to all participant s

ETSI TechnologiesSite Solution Engineer

May. 2019 - Oct. 2020Taytay, Calabarzon, PhilippinesCreated spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Worked flexible hours; night, weekend, and holiday shifts. Led projects and analyzed data to identify opportunities for improvement. Worked closely with Project Manager to maintain optimum levels of communication to effectively and efficiently complete projects. Prepared a variety of different written communications, reports, and documents to ensure smooth operations. Identified issues, analyzed information, and proCreated spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Worked flexible hours; night, weekend, and holiday shifts. Led projects and analyzed data to identify opportunities for improvement. Worked closely with Project Manager to maintain optimum levels of communication to effectively and efficiently complete projects. Prepared a variety of different written communications, reports, and documents to ensure smooth operations. Identified issues, analyzed information and provide solutions to problems. Used Microsoft Word and other software tools to create documents and other communications. vided solutions to problems. Used Microsoft Word and other software tools to create documents and other communications.

BC NET INC.Project Coordinator

Nov. 2018 - Apr. 2019Makati, National Capital Region, PhilippinesCoordinated presentations for customers and project members detailing project scope, progress, and results, keeping all entities well informed of milestones and goals. Kept projects on schedule by managing deadlines and adjusting workflows as needed. Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress. Tracked all hours and expenses to keep the project on task and within budgetary parameters.  MSAN Training (Survey, TSSR, Verification/Validation, Installation, Commissioning, Migration and Troubleshooting Training) PLDT FIBERIZATION PROJECT (ACCESS MSAN) January 09, 2018 SupervisedSupervised multiple projects from project start through delivery by prioritizing needs and delegating assignments. Performed on-site field surveys and wrote technical narratives to documentdocument processes and design changes. CollaboratedCollaborated with project owners and team members to set ambitious but achievable goals. achievable goals. Developed executive presentations and reports to facilitate project Developed executive presentations and reports to facilitate project evaluation and process and process improvement. improvement. MaintainedMaintained project schedule by managing timelines and making proactive adjustments. Checked compliance of company safety plan and delivered recommendations to address regulatory issues.

Novesys, IncTechnical Engineer

Jan. 2018 - Oct. 2018Makati, National Capital Region, PhilippinesResolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office. Maintained documentation for all telecommunication systems, including equipment inventory and floor plans. Managed technical integration, systems engineering program management, customer support, and program management. Provided technical troubleshooting and problem solving for clients with installed equipment or system issues. Communicated with team members to keep the project on schedule. Developed executive presentations and reports to facilitate project evaluation and process improvement. Collaborated with project leaders to comply with accounting needs for project maintenance requirements. Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation. Coordinated presentations for customers and project members detailing project scope, progress, and results, keeping all entities well informed of milestones and goals.

VERACITY SYNERGY SOLUTIONS, INC.Field Engineer/Assistant Implementation Lead

May. 2017 - Dec. 2017Makati, National Capital Region, PhilippinesPrepared documentation that would be used in requests for proposals. Managed team in troubleshooting efforts that alleviated errors. Provided review of design modifications and requests for clarification. Managed budget, scheduling, quality assurance, safety compliance, and coordination of construction trades and contractors. Identified major issues that could arise and provide solutions for these problems. Effectively oversaw various tasks, including a budget, scheduling, quality assurance, safety compliance, and coordination of sub contractors. contractors. Identified any key changes to the project that could affect the cost, completed identified any key changes to the project that could affect the cost, completion date, and customer and customer relationship. relationship.

Innodata Knowledge Services Inc.Document Analyst/Senior Associate

Jun. 2008 - Jun. 2013Legaspi, Bicol Region, PhilippinesPrepared digital files, physical documents, and work requests in compliance with company guidelines. Converted documents from one application to another, including cleaning, formatting, and applying styles as needed. Maintained organized and efficient document flows by using excellent planning and multitasking skills. Transmitted documents, organized revisions, and tracked changes. Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files, and cloud storage. Identified areas of weakness and recommended or implemented process improvements. Maintained document control system including work instructions, procedures and associated databases. Assisted with document troubleshooting, including corrupt documents and files. Reviewed document management protocols and user activities against internal records policies and document management standards. Collaborated across departments and levels of management to gain consensus on procedural documentation. Worked with internal staff to process documents and sent for closing. Remained informed on current regulations, especially concerning the research industry and document creation. Provided assistance with document processes, both inbound and outbound, including document sorting, logging, and work order creation. Communicated with clients to review contracts, answer questions and determine special circumstances. Prepared documents for projects in accordance with project manager, team or client specifications. Worked with internal team members to remedy issues with preemptive solutions.

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