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Work Background
Dell EMCAccount Manager; Support & Renewal Sales
Apr. 2018Remote• Q1 2021 - Awarded MVP of Commercial Central Renewal Sales - $5.5M Booked / 250% Attainment • Q4 2019- Awarded MVP of Commercial West Renewal Sales - Broke Commercial team record of largest deal booked, a $9M Multi-Year deal. Broke Commercial team record for highest total booking amount in one quarter - $15M Booked / 167% Attainment • Q4 2018 - Awarded MVP of Commercial West Renewal Sales - $6M Booked / 177% Attainment
Dell EMCAdvisor; Sales Operations
Apr. 2017 - Mar. 2018Hopkinton, MA• Manage several customers P & L's on flexible consumption models; equipment lease style deals with "pay as you grow" models
• Analyze and interpret raw data spreadsheets from equipment to determine consumption and rates for monthly billing which also includes revenue splitting by percentage to HW, SW, Maintenance and Professional Services groups • Forecast revenue and expenses monthly based off consumption off of existing equipment and new equipment
• Accrue revenue based off actual consumption and forecasting • Support delivery managers and requests in NALA and EMEA, APJ and ANZ regions
• Book and set up new deals and contracts
Dell EMCSenior Asset Management Analyst; Project Lead
Aug. 2015 - Apr. 2017Franklin, MA• Oversee an analyst team in India remotely and delegate Asset Reporting projects efficiently • Responsible for Asset Reporting projects for two Regional Leads who cover the Mid-Atlantic South Region, West Coast and Latin America. • Prepare detailed Asset Reports to customers on a global scale
• Monitor customer licensing compliance programs that increase current and future licensing and maintenance revenues and improve control around software license entitlement tracking
• Research past and current contractual commitments in order to determine a customer’s software deployment and entitlement data
• Create customer entitlement reports using purchasing, maintenance, and revenue databases
• Review contractual agreements between customers for licensing implications
• Responsibilities spanning across various aspects of project management • Prepare and monitor quarterly budgeting for Asset Reporting per aligned Regional Leads
•Train and mentor new employees
•Extensive knowledge of EMC Hardware and Software product configurations
•EMC System proficiency in: SYR, SAP / Propel, Catalyst and Oracle and all Microsoft programs including Excel and Powerpoint
Dell EMCMaintenance Operations Analyst; Enterprise
Apr. 2013 - Aug. 2015Franklin, MA● Prepare maintenance renewal quotes as directed by Inside Sales and SQA management
● Perform administrative tasks throughout the renewal process including contract scrubbing, equipment audits, and quote Tee Up’s
● Communicate directly with inside sales rep, and maintain one to one relationship with rep ● Stay up to date on all standard operating procedures and evolving program guidelines
● Maintain contract information in the worldwide oracle contracts management database
● Collaborate with the field in order to manage and track contracts activity for auditing, renewal, installation, de-installation and upgrade activity of customer assets ● Train and mentor new employees
● Extensive knowledge of EMC CORE product configurations
● Leverage salesforce.com for complete workload management
● EMC System proficiency in: SYR, SAP / Propel, Catalyst and Oracle, including Install Base, OKS, RQF and OCO
● MVSS Team Lead
Toledo RealtyReal Estate Associate
Jun. 2012 - Jan. 2013Miami, FL● Present purchase offers to sellers for consideration
● Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases
● Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other
● Interview clients to determine what kinds of properties they are seeking
● Coordinate appointments to show homes to prospective buyers
● Compare a property with similar properties that have recently sold in order to determine its competitive market price
● Advise clients on market conditions, prices, mortgages, legal requirements and related matters
● Solicit and compile listings of available rental properties
● Rent or lease properties on behalf of clients
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