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Work Background
Anglo AmericanHead of Change & Communication: Global Shared Services
Sep. 2022 - Mar. 2024City of Johannesburg, Gauteng, South AfricaLead the change management and communication functions for the global business unit. Responsibilities include defining and implementing change strategy, managing change teams, and defining and implementing effective communication strategies and plans. Senior stakeholder management both internal and external.
Anglo AmericanInternal Tranformation Change Lead
Jun. 2021 - Mar. 2024Johannesburg Metropolitan AreaResponsible for transformation of: Ways of Work, using Agile methodologies for operations and projects
Research, development and implementation of Hypbrid Work Policy for the return to work after remote working for Covid-19
Using Design Thinking develop and new and invigorated purpose, vision and culture.
Mobilisation and management of a global Change Agent Network to co-create and implement transforamtion initiatives
Implementation of activities, initiatives and campaigns to develop leaders, people and organiation.
Executive-level stakeholder management
Liberty Group South AfricaAgile Transformation Lead
Mar. 2020 - Jun. 2021City of Johannesburg, Gauteng, South AfricaKey Purpose of Role:
• Lead the organiational transformation to Agile ways of working Key Functions & Responsibilities:
• Executive advisory, engagements and alignment
• Devising and documenting strategies and plans
• Guiding implementation & journey management
• Bringing SAFe methodology back to business need
• Mobilising SAFe Agile Release Trains (ART's)
• Metric development
• Stakeholder planning and management.
• Communication planning and implementation.
• Developing and facilitating workshops.
• Coaching and mentoring.
Alternotion ConsultingPrinciple Change Management Consultant
Jun. 2019 - Nov. 2019Johannesburg Area, South AfricaProviding advisory change, agile and digital transformation consulting services to clients. Key Clients Included:
- Freethinking Business Consulting (Change & OD Advisor)
- Parity Software (Digital & Agile advisor) and change management advisor to the following clients on behalf of Parity: Nashua, Mentis and Barloworld Extracting and understanding problem statements and requirements.
Devising and documenting strategies and plans.
Impact assessments.
Stakeholder planning and management.
Communication planning and implementation.
Developing and facilitating workshops.
Coaching and mentoring.
SasolProgramme Change Manager & Agile Transformation Lead (Continuous Improvement)
Nov. 2018 - Jun. 2019Johannesburg Area, South AfricaPurpose of this programme was to improve the business’ return on invested capital (ROIC) by 2% over 5 years by implementing Continuous Improvement activities and interventions. Key Functions & Responsibilities:
Develop and execute an orgnisation wide change programme strategy and plan.
Develop and manage a multi-national change network.
Stakeholder identification and management at executive level.
Communication and adoption activity planning and deployment.
Develop an Agile implementation strategy for the Energy business to enhance the Continuous Improvement efforts to reach their desired goal.
Agile Coach and advisor for the EXCO team as well as the execution team.
Implement Agile project delivery methods and reporting capability.
Prepare the entire organisation for agile ways of working and the implementation of the agile delivery methodology.
SasolAgile Project Manager & Coach (Customer Portal Build and Implement)
Jan. 2017 - Oct. 2018SandtonThe purpose of this project was to implement the first customer facing, access- controlled website for Sasol Energy using Agile methodologies. The website would give Sasol retail, commercial and wholesale customers the ability to check credit, order fuel, track their deliveries and log queries. Key Functions & Responsibilities:
Developed the business case for the project.
Agile delivery of all streams in the implementation of the Sasol Energy Customer Portal, including customer research and discovery, software development, user experience, testing, change management, business analysis and adoption using the agile delivery methodology (Scrum).
Managed the backlog, prioritisation, minimum viable product release management, budget and timelines.
Service catalogue development and hand over to maintenance teams.
Project planning, management and progress reporting using Dev Ops
Team management and resourcing
Change and adoption strategy, planning and progress reporting.
Agile coaching and transformation for the delivery team, stakeholders and organisation Achievements:
Achieved 100% adoption in a major segment within 6 weeks of launch.
Received kudos for project delivery excellence by Senior Vice President of the Energy business.
Project delivered within budget and on time.
Positive customer feedback.
Fraser AlexanderProject & Change Manager (SAGE X3 & HRM Implementation)
Apr. 2015 - Dec. 2016Jet ParkThe purpose of this project was to change their operating model as well as change their current ERP to Sage ERP and automate their HR process using SAGE HRM. The project covered multiple locations across South Africa, Africa and other continents. Key Functions & Responsibilities:
Project planning, budgeting, reporting, resourcing and risk management.
Change strategy development and planning.
Communication planning and delivery.
Resource, Stakeholder, customer and supplier management.
Standard Bank GroupAgile Change Management Lead (Standard Bank Group Banking App)
Mar. 2013 - May. 2015Johannesburg Area, South AfricaThe purpose of this project was to build and implement a fully functional state-of-the art banking app for all Standard Bank (big 4 South African bank) customers globally. Achievements:
App received numerous international and local awards
Standard Bank GroupChange Management Lead (Youth Portal And E-Statements)
Jan. 2011 - Mar. 2013These were two different projects, Youth Portal a customer website targeted at the youth segment with youth-relevant features. e-Statements was the development of and implementation of electronic statements for Standard Bank customers. Achievements:
The e-statements project went on to be the platform for all electronic statements for all business units in the bank.
Alternotion ConsultingDirector
Apr. 2009Johannesburg Metropolitan AreaSuccessful professional with nearly 20 years of experience in management consulting, specialising in change, communication and engagement. I have led global teams that have successfully delivered projects, transformed culture, enabled strategy, led digital transformations, changed ways-of-working, improved employee engagement, implemented systems and automated processes. I have worked in a diverse set of roles from change, communication & engagement management, strategy development, program management and project management. I have experience and know-how that spans the globe as well as a multitude of industries, including financial services, technology, insurance, mining, professional services, energy & chemicals & telecommunication. I pride myself for my empathy and a passion for out-the-box-thinking.
Alternotion ConsultingHead of Change Management
Apr. 2009Johannesburg Metropolitan AreaLeading corporate Change initiatives locally and globally
Programme Management
Communication planning and execution
Stakeholder management
Leadership alignment
Impact Assessment
Change planning
tradebridgeHuman Capital & Research Consultant
Sep. 2008 - Mar. 2012BryanstonAssist and consult on all aspects of their Human Capital function and conduct and consult on Marketing Research needs including Employee Engagement and Company Confidence Indexing. Alternotion Consulting also provides them with psychometric testing services in the recruitment process
Mutual & Federal Insurance CompanyChange Manager
Jan. 2007 - Dec. 2008
Pebblestone ConsultingSenior Change Mangement and Marketing Consultant
Jun. 2006 - Dec. 2010Johannesburg Area, South AfricaProjects, Clients and Role: Faritec (IT house) - Microsoft CRM implementation
Mutual & Federal (part of Old Mutual group) - National roll-out of Business Process Management (BPM)
Lonmin Platinum Mine - Change Management lead for SAP LSO module implementation
COMMED (Medical Scheme) - Change Manager and process analyst on implementation of interactive client web portal
InkanyeziChange Consultant
Jan. 2006 - Dec. 2006
British American TobaccoStrategy & Insight Executive
Jan. 2003 - Dec. 2005
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