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Network Power<100 people
Roles
🔥100%
Startup Founder
💸100%
Marketing
👍100%
Sales & BizDev
Geos
🇵🇭100%
Philippines
Work Background
Performance Publishing GroupSales and Operation Support
Mar. 2023 - Jun. 2024Texas, United StatesI am responsible for lead management, CRM maintenance, email campaign automation, landing page design, and overseeing the support mailbox. My focus is on ensuring efficient operations and streamlined communication processes.
VICNAExecutive Assistant to CEO - VICNA
Jul. 2022 - Mar. 2023Melbourne, Victoria, AustraliaI oversee the daily calendar for meetings and events, manage the CEO's mailbox and other general mailboxes, screen incoming phone calls for the CEO, communicate team announcements, and provide support for ongoing projects.
BrandripeAccount Manager
Sep. 2021 - Oct. 2023MalaysiaIn my role as a Marketing Account Manager, I bridge client and marketing team communications, devising strategic plans and ensuring their execution aligns with client goals. I excel in proactive communication, analysis, and adaptability to deliver exceptional service and results.
Titan NetworkExecutive Assistant
Jun. 2020 - May. 2022I oversee daily calendars, sending invites and tracking attendance. Additionally, I manage social media platforms, coordinate event schedules, and create the weekly digest along with announcements for seamless communication.
Blueberry Digital Labs PH Inc.Process and Production Manager
Apr. 2019 - Jul. 2021Cebu City, Cebu, PhilippinesMy role encompasses overseeing the productivity of the production floor, ensuring streamlined processes, and collaborating with the Technical team to enhance the platform. I manage daily assignments, plan production schedules, supervise junior staff, and ensure product quality with the Quality Control team.
411BPO CebuTraining Supervisor
May. 2017 - Apr. 2019Cebu City, PhilippinesI lead the training staff for the Customer Service Department, overseeing CS, QA, and Winback teams. Responsibilities include scheduling classes, managing team throughput, aligning with departmental KPIs, and supervising the Motion Graphic Team's project requests and deadlines.
Author Solutions, LLCSr. Specialist, Operations Trainer
Aug. 2009 - May. 2017Region VII - Central Visayas, PhilippinesIn overseeing training for Sales and Customer Support, I handle general and specialized classes, including Organization Development sessions. I update curricula, provide coaching, collaborate on process improvements, and facilitate calibration sessions for representatives.
ePerformax Contact Centers & BPOEscalation Specialist
Jun. 2008 - Aug. 2009Region VII - Central Visayas, Philippines
NCR CorporationCSR RMA Lead Associate
Mar. 2006 - Mar. 2008Region VII - Central Visayas, Philippines
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