Global Vice President of Sales and Marketing@Author Solutions, LLC
Verified
Author Solutions, LLC continues to solidify its position as a global leader in self-publishing, marketing, and bookselling services. Our innovative and comprehensive suite of services has attracted a diverse range of authors, resulting in a significant increase in revenue. A key driver of this success is our strategic marketing initiatives, which have effectively positioned our services in the competitive market. We are also experiencing growth in our international markets, particularly in Asia and Europe. Moving forward, our focus will be on enhancing our digital platforms, expanding our services, and exploring new markets to ensure sustainable growth.More...
Ronan Miranda
Sr Manager@Qualfon
Verified
22 Years of Expertise, experience, and exposure are the things that I can offer for this role.
A strategic leader and a tactical manager who can start up and scale up an organization. My strengths are with Talent Acquisition/Recruiting, Training, Quality, Organizational Development, Operations Excellence, Project Management, Vendor Management, Customer Experience, Employee Experience, and Workforce Management.
I have acted as a consultant to multiple Contact Centers who are starting up and scaling up. I have used different recruitment platforms to obtain good candidates, I have customized interview questionnaires to filter great candidates, and have endorsed engaged New Hires to organizations I worked with. One sample of this is starting up and scaling up a Call Center in Bohol, PH during the pandemic.
I have worked remotely and has proven my effectiveness in managing remote teams. I utilize my skills and certifications in Managing Contact Centers - ICMI CIAC (International Customer Management Institute), COPC High Performance Teams, and Six Sigma Process Improvement.More...
I am a results-oriented individual who has consistently excelled in my industry, earning recognition as a top sales agent and top performer in customer relations. I am highly driven, organized, and continuously committed to growth. I’m highly trainable which has allowed me to expand my skillset and deliver high-impact results.More...
With experience of more than 20 years in leadership and management, encompassing the different work industries of Analytics Reporting, Marketing, Publishing, Image Solutions and Technologies, Hospitality Contract, and Retail.
Also with 23 years involvement in public sector work in the field of leadership and community development with Junior Chamber International (JCI) or better known as the Jaycees.
Excellent skills in leadership, people management, data analysis, conflict management and problem solving, decision making, organizational skills and communication skills.More...
Jaclyn Valle
Customer Support Officer@Lil' but Mighty SG
Verified
With over 20 years of hands-on experience in the contact center industry, I’ve journeyed from an entry-level agent to leadership roles, honing my skills in Operations Management, Customer Support, and Business Process Improvement. My background is rich with expertise in marketing and advertising, giving me a unique edge in driving customer satisfaction and sales growth.
Before the pandemic, I played pivotal roles in managing operations, spearheading initiatives that enhanced production floor efficiencies within Customer Support and Sales. My strategic implementations significantly optimized customer satisfaction metrics while boosting sales performance.
Currently, I’m thriving as a freelancer, focusing on database management, automations, and sales qualifying calls. My versatile skill set has also led me to excel as an account executive and project manager, where I adeptly manage client relationships and deliver successful projects.More...
I help companies and businesses grow at a fraction of the cost.
I'm a seasoned Executive for Training, Project Management, and Growth Consultant with a proven track record of catalyzing exponential growth and revenue generation through operational excellence and corporate strategy.
With my extensive career, I have been a driving force behind numerous high-impact initiatives and corporate operations management that have propelled organizations to unprecedented success.More...