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Work Background
Amazon Web Services (AWS)Human Resources Program Manager III
Jul. 2023Process improvement, automating where applicable and driving simplification that provides lift to the HR team; Coordinating and managing organizational effectiveness mechanisms and employee relations; Drive talent management practices to include cyclical activities as well as improving talent development mechanisms.
Amazon Web Services (AWS)Human Resource Program Manager II
Jul. 2022 - Jul. 2023Program managed the Q1 performance review process; Reinforced company goals through weekly metric reports; Communicated new process standards to managers, coordinated promotion panel reviews, and facilitated doc review discussions.
AmazonHuman Resource Specialist II
Oct. 2020 - Jun. 2022Atlanta, Georgia, United StatesActed as HRBP for multiple directors. Provided analytical insights and status updates on process improvements, utilizing monthly business review documents for written communication. Developed mechanisms to drive improvements in organizational health, business planning, and Diversity, Equity and Inclusion strategies.
AmazonHuman Resource Program Manager I
May. 2019 - Sep. 2020Designed an organizational scorecard to provide Sr. Leaders a high level overview of HR metrics. Led HR mechanisms focused on diversity, equity and inclusion.
AmazonHuman Resources Assistant
Nov. 2017 - May. 2019Atlanta, Georgia, United StatesProvided on-site HR support to managers and hourly associates. Supported managers with preparations for monthly and quarterly talent reviews; Created and maintained new attendance tracking mechanisms for the hourly population; Established employee engagement programs to boost company morale. Created standard communications and presentations regarding policy updates, company deadlines, and required manager training.
AmazonAdministrative Assistant
Nov. 2016 - Nov. 2017Atlanta, Georgia, United StatesActed as point of contact for an Amazon Corporate office, providing office support for varying
levels of management. Supported directors through planning and coordinating travel arrangements, maintaining calendars, and processing monthly expense reports. Assisted in employee on-boarding by conducting new hire orientations and ensuring I-9 verification.
Georgia Cyber AcademyAcademic Advisor
Jul. 2014 - Jul. 2016Atlanta, GaTo aid in student retention, developed relationships with families of at-risk students by making
weekly contact efforts. Utilized Microsoft programs to create flyers, announcements, and weekly memos. Researched, updated, and maintained student records daily to ensure all academic guidelines are followed. Coordinated weekly meetings with staff, students, and parents to discuss a student’s current academic standing. Created and provided virtual presentations on topics necessary for students’ academic success.
Korus Trade, Inc. Office Manager
May. 2011 - Jul. 2014Completed and reviewed documents processed by government agencies. Performed administrative support duties such as responding to email inquiries, screening and transferring inbound calls. Provided human resource support by creating job announcements, interviewing applicants, and ensuring proper documentation was completed. Enhanced training procedures by creating and updating training material for new employees.
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