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Work Background
SVP Sales Excellence
Randstad Digital AmericasSVP Sales Excellence
Jan. 2024Leading a team that serves as the glue across sales and enablement teams to drive alignment, accountability, acfount planning & intelligence, customer and domain pitches and pursuits that yield growth and sales maturity.
SVP, Market Excellence
Randstad Digital AmericasSVP, Market Excellence
Mar. 2023Atlanta, GAStrategic advisor to Group President and key driver of strategic initiatives, steering and performance across sales and GTM.
VP, Solutions Research & Development
Randstad Digital AmericasVP, Solutions Research & Development
Jan. 2022 - Mar. 2023Led experimental POC function for technology and engineering professional services capabilities to drive growth through new marketing and partnership channels. Facilitated expert focus group and authored company's first consultative selling playback that became the blueprint for training of all North America sales.
Helping Small Business Owners Thrive
CSR-Consulting, Solutions, and ResultsHelping Small Business Owners Thrive
Oct. 2021Provide strategic planning, consulting and retainer based services to enable small business growth in revenue, process and culture.
Vice President, Marketing and Sales Support
ROI Healthcare Solutions, LLCVice President, Marketing and Sales Support
Aug. 2016 - Oct. 2021Atlanta, GAROI Healthcare Solutions is a KLAS-awarded services partner that creates tangible results and value for healthcare provider clients by planning, implementing, optimizing, and supporting ERP, EHR, and Revenue Cycle system initiatives. Our team of 100+ seasoned professionals work hard every day to partner with clients across finance, supply chain, HR, IT, and clinical departments to maximize their investment in technology and processes. The unique combination of our world-class project management foundation, our partnership style, our time-tested methodologies, our functional and technical expertise cannot be matched. As an Infor CloudSuite Specialized Alliance Partner, ROI has exposure to implementing the latest cutting edge platform dominating the healthcare market. As a longstanding partner of major healthcare product vendors (McKesson, AllScripts, Cerner, Epic, etc), ROI has the perfect balance of knowing how a hospital should run and how technology should support it.
Solutions Director
Randstad Technologies USSolutions Director
Jun. 2007 - Aug. 2016For over 9 years at Randstad Technologies, I demonstrated my innate abilities to empower people, implement new initiatives, adapt to change, and innovate within a collaborative, forward-thinking environment. I delivered IT consulting services and Delivery Leadership within a large 200+ resource BPO engagement, focusing on their requirements, motivations, and priorities first and ensure our capabilities are leveraged to meet clients' near term and long term needs. After a couple of years, I shifted into a new and exciting role that allowed me to create a sales strategy and support group that would empower our sales organization and represent our delivery teams by vetting, governing, managing, and analyzing our sales pursuits by using relevant best practices that essentially doubled our win rate from 17 to 36%. My role evolved tremendously over the years and I closed out my chapter enabling sales through Win/Loss Analysis, Success Story Interviews, Cross-Practice collaboration, and Field Recognition initiatives. I have a mature understanding of our full suite of technology professional services capabilities, across architecture, applications, infrastructure, end-user services, and embedded engineering disciplines. I am an innovative thinker, compassionate leader, flexible contributor, and I am able to take a vision and translate it into something tangible. I think big and I consider the implications to other teams and organizations before making any significant changes. I understand how to tailor and modify my communications, based on the level and personality of those I am addressing. I have the privilege of working with competent, passionate, and devoted leaders & peers who make our work environment an incredible place to be.
Sr. Consultant Communications & High Tech
AccentureSr. Consultant Communications & High Tech
Mar. 2002 - Jun. 2007I served in many roles as I developed as a professional at Accenture, primarily supporting our AT&T/BellSouth relationship. I started as a Project Manager overseeing a 10-person development team. Within the first year, I became a Consultant, performing business process assessments and automation proposal development for various operations centers throughout the Southeast. One of the assessments evolved into a full life cycle application development effort, for which I wrote business specifications, system requirements, test plans for system and UAT, and was the ongoing SME representing business intent. I also served roles within Quality Assurance, Cross-Practice traceability, Data Architecture, and UAT Facilitation. Throughout the five year period, I developed trusting relationships with my clients, peers, and leadership. What a wonderful experience -- Accenture was a phenomenal place to work.
Administration
Cap Gemini Ernst & YoungAdministration
Jan. 1998 - Dec. 1999
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