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Work Background
OkayOperations & Production Manager
Jul. 2022Australia- Create production schedules and allocate resources.
- Ensure products meet stringent quality standards.
- Control production expenses for cost-effectiveness.
- Identify and implement strategies to optimize efficiency.
- Coordinate with suppliers, provide management updates, and handle changes.
- Ensure production processes comply with industry regulations.
- Monitor and maintain optimal inventory levels.
- Ensure punctual product delivery to meet company expectations.
- Manage online stores and oversee fulfillment centers.
- Implement lean manufacturing principles for process enhancement.
- Foster a culture of continuous improvement among production teams.
- Lead cross-functional collaboration to streamline operations.
- Supervised team, providing training and development to enhance skills and performance.
- Developed Standard Operating Procedures (SOPs) for consistent and efficient project delivery.
- Facilitated regular team meetings to discuss targets, challenges, and improvement strategies.
- Coordinated with marketing teams to align production with market demand.
- Conducted performance reviews and provided feedback to promote growth and accountability.
- Managed financial operations, budgeting, and forecasting.
- Developed and implemented cost-saving initiatives, achieving significant financial improvements.
Gould StudioExecutive Director
Jan. 2022 - Jul. 2022Australia- Draft organizational policies and strategic initiatives.
- Supervise day-to-day business operations.
- Conduct regular performance evaluations.
- Develop comprehensive budgetary plans.
- Provide revenue and expenditure reporting.
- Oversee financial account management.
- Maintain frequent client interactions, serving as a bridge to the creative team.
- Present and secure client approval for creative proposals, ensuring brand alignment.
- Ensure timely project delivery to clients.
- Collaborate with department heads to execute strategic objectives.
- Ensure regulatory compliance and ethical standards.
- Identify and pursue new business development opportunities.
Gould StudioAccount Manager
Jul. 2021 - Jan. 2022Australia- Collaborate closely with clients, fostering effective communication and strong relationships.
- Manage project coordination and timelines to ensure smooth execution.
- Understand client needs and efficiently convey them to the design team.
- Ensure projects meet goals on time and within budget constraints.
- Resolve problems and conflicts using adept problem-solving skills.
- Present additional studio services to existing clients.
- Foster seamless communication between clients and the design team.
- Oversee multiple projects with precision coordination.
- Translate client visions into clear, actionable briefs for the design team.
- Monitor project progress, address delays, and uphold quality standards.
- Navigate challenges, offer effective solutions, and maintain client satisfaction.
- Identify opportunities to enhance client projects leveraging studio expertise.
NusanedSenior Communication Officer
Dec. 2019 - Jul. 2021Beirut, Lebanon- Collaborate with the marketing committee for innovative strategies.
- Plan, and manage the design, content, and production of marketing materials.
- Oversee projects, ensuring publication-ready content.
- Develop or commission necessary market research.
- Coordinate budgets, deadlines, and objectives with PR and marketing.
- Create regular media activity reports.
- Maintain website, and application content through the back office.
- Enhance brand consistency across all communication channels.
- Foster relationships with media contacts and stakeholders.
Siraj Art Gifts & PremiumsManaging Partner
Dec. 2018 - Sep. 2020Lebanon- Foster positive client relationships, and drive acquisitions.
- Establish and execute organizational goals, procedures, and policies.
- Collaborate with executives, board members, and employees.
- Manage, monitor, and enhance business operations.
- Identify and address improvement gaps.
- Supervise financial activities, performance, and documentation.
- Oversee hiring and contract approval.
- Manage relations with local and foreign suppliers.
- Travel for international client meetings.
- Craft effective written proposals and quotations.
- Communicate through presentations to clients.
Siraj ArtRegional Sales Manager
Jan. 2014 - Dec. 2018Lebanon- Formulate and implement regional sales strategies.
- Lead and oversee sales teams across the MENA region.
- Cultivate enduring client relationships spanning multiple countries.
- Uncover emerging business prospects.
- Monitor and meet sales targets.
- Cooperate with marketing for impactful campaigns.
- Analyze market trends and competitor activities.
- Provide insights for product development.
Siraj ArtKey Account Manager
Aug. 2012 - Dec. 2013Lebanon- Primary liaison, cultivating strong client relationships.
- Conduct comprehensive needs assessments.
- Develop tailored account plans aligned with objectives.
- Identify cross-selling and upselling opportunities.
- Collaborate with internal teams for seamless service.
- Monitor account metrics, and address issues proactively.
- Anticipate client needs, and propose innovative solutions.
- Prepare and deliver persuasive value proposition presentations.
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