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Work Background
lululemonKey Leader and Leadership Coach
Mar. 2020 - Jun. 2023• Provided 1:1 leadership coaching to staff to support in their career and wellness goals
• Oversaw team strategies aimed at enhancing guest experiences, leveraging leadership coaching and training to address and implement guest feedback effectively. • Led daily goal setting activities, reinforcing team focus and fostering a conducive working environment. • Administered cash handling and inventory management procedures, strengthening operational efficiency and guest satisfaction levels.
Boys & Girls Clubs of San FranciscoDirector of Learning and Development
Sep. 2016 - Jun. 2018San Francisco, CA• Led the organization's training and professional development program to support youth development staff for executive leaders, directors, managers, mid-level managers, and direct service staff. • Re-designed a comprehensive onboarding training curriculum and delivery for all staff. Served as the main facilitator for onboarding training, supervised support staff. • Created and chaired inaugural training committee, a representative group of staff and board members, to review training assessments for identifying trends and areas of growth for training needs. • Managed the logistics for all training in-person and online events including set-up, access, tracking, and evaluation. • Completed comprehensive needs assessment to determine most relevant training and workshops to influence highest development of staff for purposes of maximizing performance, developing careers, and reach the organization’s strategic goals • Identified youth development (subject matter) trends to incorporate into staff trainings providing relevant experiential learning opportunities. • Facilitated and hosted train the trainer sessions to ensure delivery of trainings met organizational standards and mission.
Holy Names UniversityDirector, Center for Social Justice and Civic Engagement
Sep. 2013 - Sep. 2016Oakland, CA• Responsible for the administrative and programmatic operations of the Center for Social Justice and Civic Engagement providing management and training to all staff to implement diversity, equity, inclusion, and belonging (DEIB) experiences and trainings for the university and community. • Designed and facilitated onboarding training for pre-professional students in the Experiential Learning Program focused on topics such as ethical standards, project planning and management, values-based leadership, effective supervision. • Collaborated with Human Resources on hiring personnel and training programs for staff. • Provided oversight of high school mentoring program, including training staff, collaborating with campus and community partners, and submitting national grant reports. • Provided leadership for Division of Student Affairs Staff and facilitated quarterly trainings for management and support staff in consultation with senior leadership. • Built sustainable relationships with community partners and key stakeholders to train faculty and students on service-learning and community engagement. • Served on the Executive Leadership Team for the Division of Student Affairs and served as the Assistant to the Vice President for Student Affairs, providing direction and leadership to division goals and strategy.
Anti-Defamation LeagueTrainer
Aug. 2013 - Sep. 2016San Francisco Bay AreaServe as a facilitator and trainer for A World of Difference Institute delivering diversity education and anti-bias training to K-12 educators and students.
LeaderShape, Inc.Leadership Development Facilitator
Apr. 2013Implement and facilitate a six-day curriculum that focuses on leadership integrity, visioning, diversity and social justice, and building community. Coach and support a team of professional staff facilitators as well as up to 50 student participants throughout the institute. Train a team of professional staff facilitators and on-site coordinators to create a positive learning environment for participants.
University of San FranciscoAssistant Director, Student Leadership & Engagement
Jan. 2008 - May. 2013San Francisco, CA• Collaborated with external departments to create and facilitate leadership and diversity, equity, inclusion, and belonging (DEIB) training to support learning and development for all students. • Responsible for the design, creation and implementation of comprehensive leadership training program focused on personal leadership exploration, values congruence, integrity, and personal visioning. • Supervised, trained, coached, and provided professional development opportunities to graduate interns and staff within the department. • Oversaw recruitment, selection, training, and supervision of an orientation team consisting of 100 staff members. • Managed the event logistics for 4-day orientation program serving over 1,500 guests. • Represented the department on campus-wide University committees, providing leadership and direction to university strategic goals and vision. Accomplishments include: • implementation of social media strategies for Leadership Programs and New Student Orientation
• design of comprehensive socially responsible leadership development curriculum for undergraduate students
• creation of dynamic leadership trainings for student staff
• development of online leadership development modules for advanced student leaders
• re-design of Student Leadership Conference for over 200 undergraduate students
• creation of Move-in Day Team to support New Student Orientation
Purchase College, SUNYCoordinator of Student Life
Jul. 2005 - Jan. 2008Responsible for the creation and implementation of new student orientation, leadership and service programs for all undergraduate students. Provided leadership for the creation and implementation of a Professional Development plan for staff working within the Division of Student Affairs. Served as primary event management staff for campus-wide programs targeted to increasing student involvement and engagement. Oversaw the management and support for 50 student-run organizations and leadership development for student organization officers. Created the Alternative Break Program and Service @ Purchase, initiatives to enhance volunteerism among students with campus-wide days of service and immersion trips. Served as advisor to Purchase Student Government Association (PSGA) and Purchase Alternative Service Trips (P.A.S.T.). Accomplishments include: -development of professional development plan for staff
-creation of first student-run alternative break program
-development of student organization retreat and leadership development program
-creation of experiential workshops during New Student Orientation
-development of service days for undergraduate students
University of DelawareCo-Curricular Coordinator
Aug. 2003 - May. 2005Facilitated the selection, training, supervision, and evaluation of 70 student employees and volunteers acting as mentors to freshman living in residence hall environments. Provided advisement to students in planning programs, including coordinating marketing/publicity, university paperwork, and program finances. Served as liaison between Office of Residence Life staff and University Honors Program Staff.
Corporation for National and Community ServiceAmericorps*VISTA Service-Learning Facilitator
Aug. 2001 - Aug. 2003Washington, DCCreated service-learning manual and training binder for District of Columbia Public Schools faculty and staff to enhance curriculum development for k-12 teachers. Implemented service-learning initiatives through guiding and assisting faculty in planning and executing service-learning projects that met the needs of community organizations. Organized educational workshops and social service outreach projects for national days of service. Received national award in 2002 and 2003 from U.S. President's National Committee for Community Service. Developed tutoring & mentoring program for DC high school students in collaboration with George Washington University.
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