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Work Background
The University of QueenslandResearch Scholar
Jan. 2024 - Mar. 2024Queensland, Australia• Conducted comprehensive research on Grab Holdings Inc., focusing on its strategic shift from a ride-hailing service provider to a leading financial technology player in Southeast Asia. Investigated the impact of digital transformation on traditional businesses and the integration of financial services within the Grab ecosystem.
• Utilized the walkthrough method to analyze Grab’s application features, services, and user interactions. Mapped the entire ecosystem, highlighting the central role of digital financial services and the interconnectivity between different service segments including GrabPay, OVO, and GrabKios.
• Examined the regulatory landscape affecting FinTech and digital payment systems in Indonesia. Analyzed laws, regulations, and guidelines from Bank Indonesia and the Financial Services Authority (OJK) that govern electronic money, payment systems, and financial technology operations.
• Performed network analysis to identify key stakeholders within the Grab ecosystem, including users, partners, government entities, and private companies. Evaluated the influence and interactions among these stakeholders, emphasizing the strategic partnerships and collaboration efforts
Badan Pengelola Keuangan HajiAssistant Manager of HRGA Directorate
Sep. 2020Jakarta Selatan, Jakarta, IndonesiaKey responsibilities include: 1) Streamlining HR processes for recruitment, training, and performance management.
2) Enhancing employee engagement through innovative team-building initiatives.
3) Providing executive support in daily operations, project management, and digital transformation efforts.
4) Leading public outreach for recruitment and procurement awareness. With a strong focus on operational efficiency and digital integration, I have contributed significantly to improving workplace culture and administrative effectiveness. I'm passionate about driving continuous improvement and implementing strategic HR initiatives that align with organizational goals.
PT. Haka Sarana Investama (Holding Kalla Group)Master Data Analyst
Aug. 2018 - Aug. 2020Makassar Area, South Sulawesi, IndonesiaI specialize in managing and optimizing master data within the ERP Oracle Cloud system. My focus is on: 1) Ensuring accuracy and integrity of supplier, material, and customer data across various business units.
2) Facilitating seamless data integration and quality control, contributing to a significant increase in data reliability and operational efficiency.
3) Implementing data entry, updates, and migration strategies that have enhanced data quality from 45% to 90%.
4) Driving process improvements using KAIZEN methodology, recognized for outstanding project improvements. I am passionate about leveraging data to inform strategic decision-making and optimize business processes. Looking forward to opportunities where my data management expertise and analytical skills can contribute to business growth and efficiency.
PT Frisian Flag IndonesiaSales Management Trainee
Aug. 2017 - Jul. 2018JakartaI honed my skills in sales strategy, analysis, and operations. Key highlights include: 1) Conducting thorough sales data analysis to drive performance improvements and strategic decision-making.
2) Actively participating in field operations and engagement, ensuring the effective implementation of sales strategies.
3) Spearheading project enhancements, like the Digital Schedule for the Merchandiser Team, leading to streamlined operations and increased efficiency.
4) Enhancing customer engagement and satisfaction through innovative approaches within the Loyalty and Perfect Store programs. My experience as a trainee has equipped me with a robust foundation in sales management, preparing me for challenging roles in sales and business development
PT. Celebes Research CenterAssistant Research
Apr. 2017 - Jul. 2017Makassar Area, South Sulawesi, IndonesiaI played a pivotal role in conducting and supporting in-depth research projects, particularly in the fields of political and public policy analysis. Key contributions include: 1) Assisting in comprehensive survey design and implementation, ensuring accurate data collection and analysis.
2) Playing a crucial role in administrative tasks, aiding in the smooth execution of survey processes.
Contributing to insightful electability analysis of political candidates, influencing public opinion understanding.
3) Ensuring data integrity and validation, leading to reliable and actionable survey results.
4) Enhancing the research capacity, significantly increasing the frequency and quality of surveys conducted. My experience has sharpened my analytical skills and ability to translate complex data into meaningful insights, making me a valuable asset for roles in research and data analysis.
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