Bulgaria AirSystem/application administrator
Dec. 2002 - Jan. 2007Sofia, Bulgaria- System administration: Win2000, Exchange 2000, Internet, Cisco Call manager, Oracle 9i, SITA, Amadeus GDS
- Design, development and implementation of software applications: crew planning, flight following, website modules
- IT Project management: online reservations and payments, revenue accounting system, call centre, corporate website, LAN/WAN infrastructure
- Participation in creation of business processes documentation
- User training