Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Senior Account Manager
Xelon AGSenior Account Manager
May. 2025Zug, Switzerland
Senior Account Manager
neustarkSenior Account Manager
Jul. 2024 - Jan. 2025Zurich, Switzerland
Account Manager
InsightAccount Manager
Sep. 2021 - Jan. 2024Zurich, Switzerland
Partner Account Manager
AvastPartner Account Manager
Oct. 2019 - Apr. 2020SwitzerlandNew customer acquisition via personal visits and phone calls (cold calling). Management and development of existing customers. Extension of the existing partner landscape in Switzerland. Up- and cross-sell. Attend events and fairs. Monthly forecasting. Process and develop leads. Survey market trends and competitors. Build and develop a healthy pipeline.
Channel Account Manager SMB Central Switzerland
LenovoChannel Account Manager SMB Central Switzerland
Sep. 2016 - Sep. 2019Zürich, SwitzerlandManaging the German speaking Reseller Accounts within the SMB market. Know my partners, be a trustworthy advisor, constant full support to my Business Partners, ensuring they are engaged with the brand and get all the help they need in being successful and deliver on point territory management supported by accurate account planning are key elements to my role. Sales support to the Resellers, upsell, promote sales offers to maximize revenue and ensure quarterly target achievement. Acquire new Business Partners. Build and maintain relationships.
IBM Customer Experience Analytics - DACH & UKI
IBMIBM Customer Experience Analytics - DACH & UKI
Nov. 2015 - Sep. 2016Dublin, IrelandI am making clients successful! I build strong relationship with my clients by understanding their challenges and matching their needs with the right solution. I am committed to the roles I perform and enjoy working daily as part of a team with clients and partners. Excellent forecasting skills, project based relationship building, project timeline management, responsiveness to client requests, collaborative deal closing and commercial negotiation skills. Covering Germany, Switzerland, Austria, UK and Ireland I am responsible for: - Territory Management - Managing entire Sales Cycles - Working with high quarterly and yearly targets ($) - Business Development - Account Management - Set/Met success - Existing IBM Customers and Net New Customers - Small, Medium and Enterprise Accounts - Accurate Forecasting - Problem solving/Solution finding - Territory planning always looking to maximize - Conducting market and industry research - Building strong relationships - Efficiently negotiate with C-Levels and above - Working with a team of lead developers, demand generation reps and with marketing to create and successfully conduct a strategy that will create visibility, will educate clients and generate pipeline and hence ensure growth
Sales Development Representative
Nitro SoftwareSales Development Representative
May. 2015 - Oct. 2015DublinI was part of the team covering Austria, Germany and Switzerland (French and German). My key responsibilities were: • Account management, business development, social selling in key accounts • Diary management of senior executives, daily administration (database entry, Salesforce CRM, MS Office) • Analysing customer business challenges & objectives and identifying needs in terms of current business obstacles, projects • Cultivating business relationships to deliver long term added value to the customer • Consulting with C-level contacts within organisations • Planning and executing sales & social campaigns • Experience working with all verticals
Business Relationship Consultant CX & HCM DACH
OracleBusiness Relationship Consultant CX & HCM DACH
Nov. 2013 - May. 2015Dublin, IrelandI am a part of the Applications team in Oracle covering Germany and Switzerland (French and German). My key responsibilities are: • Account management, business development, social selling in key accounts • Diary management of senior executives, daily administration (database entry, CRM, MS Office) • Analysing customer business challenges & objectives and identifying needs in terms of current business obstacles, projects and scoping potential solutions • Cultivating business relationships to deliver long term added value to the customer • Consulting with C-level contacts within organisations • Planning and executing sales & social campaigns • Experience working with a number of verticals: Communications, Media, Public Sector, Professional Services, Transport, Travel, Construction in both B2C and B2B organisations • Extensive knowledge of the full CRM and HCM portfolio and aligning these to business objectives in each dept; Sales (Oracle Sales Cloud, BigMachines-CPQ), Marketing (Eloqua, Responsys, Blue Kai), Service (RightNow, Oracle Policy Automation), Social (Social Relationship Management), Global HR (Peoplesoft, Fusion) and Talent Management (Taleo, Fusion). Courses: - Sandler Sales Methodology Training - held by Sandler Training - Costigan Live Sales Executive Training - held by John Costigan Training - Advanced Linked In Workshop - held by Oracle - KickSaaS HCM Cloud Applications - held by Oracle - Advanced Prospecting - held by Sandler Training - Working Smart With Outlook - held by Priority Management - Business Brain Training - held by BrainStudio
Local Data Evaluator
GoogleLocal Data Evaluator
Jul. 2012 - Nov. 2013DublinBusiness to Business, outbound calling, data evaluation and optimisation. Member of the Social Crew.
Customer Advisor
SpotifyCustomer Advisor
Nov. 2011 - Jul. 2012Cambridge, United KingdomEmail support (German, French and English), hourly and daily targets, payment operations support, translations and training support.
Customer Care Executive
Booking.comCustomer Care Executive
Apr. 2010 - Nov. 2011Cambridge, United KingdomSales, email support, phone support, inbound & outbound calling (French, German, English, Spanish), complaint support, hourly and daily targets, financial support, training and development support
Apprentice Carpenter
DOBSLAW GMBHApprentice Carpenter
Nov. 2000 - Jul. 2003Auggen, Baden-Württemberg, Germany
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Nicolas on Intch
Customer Service
1791323 people
15
Director of Operations @ D!Club (ABCD Cine-Dance SA)
16
Portfolio Manager
24
Content Creator, editor, social media manager
Customer ServiceClient Relations Specialist
374484 people
24
Content Creator, editor, social media manager
20
Trade Invoicing Operator @ TOTSA TotalEnergies Trading SA
20
Client Relationship Manager