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Work Background
DreamHostSales Development Specialist
Apr. 2018
Lorex TechnologyTechnical Support Specialist
Feb. 2018 - Apr. 2018Bogota,D.C., Capital District, ColombiaResponsible for technical support and remote connection Access to the security camera systems using the software developed for Windows and Mac; also provide support in regards of network connection via IP address and mobile device applications.
GoogleTechnical Support Specialist
Jun. 2015 - Jan. 2018Bogota,D.C., Capital District, ColombiaResponsible for advanced technical support to customers who use Google for Work services, configure new accounts and subscriptions, specialist in the billing area with extensive knowledge in the management of Google for Work software providing technical support via calls, chats or emails.
SitelTechnical Support Specialist
Sep. 2013 - May. 2015Bogota,D.C., Capital District, ColombiaResponsible for technical support through calls and chats for HTC mobile devices, generate repair orders and requests for product changes for warranty.