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Work Background
SnowflakeDirector, HR Business Partner - Engineering
Nov. 2023 - Jul. 2024HR partner, coach, advisor, and thought partner to our Engineering Leadership team
SnowflakeDirector, HR Business Partner - Engineering and Product Management
Mar. 2023 - Nov. 2023
SnowflakeSr. Manager, HR Business Partner - Engineering and Product Management
Apr. 2018 - Mar. 2023San Francisco Bay Area
Western DigitalHR Business Partner, Engineering
Apr. 2015 - Mar. 2018San Jose, CA•Supported multiple Engineering Vice Presidents with global organizations (Malaysia, Japan, Bangalore and multiple US sites) •Partnered with executives and management to proactively address business issues related to workforce development, employee engagement, and productivity
•Provided advice and counsel on multiple initiatives, maximizing all HR programs and cycles, and recommending solutions to complex employee relations and HR issues
•Partnered with other HR functions to drive and leverage all HR programs including performance management, compensation, executive and employee development, succession planning, workforce optimization, staffing and benefits
•Designed and facilitated on-going training for the organization on key issues and trends such as; global team building, creating a high-performance culture, employee engagement, performance management and handling difficult conversations
•Facilitated talent review and calibration sessions with business leaders to improve organizational effectiveness
HGST, a Western Digital companySenior Human Resources Generalist
Apr. 2013 - Apr. 2015San Jose, California•Successfully implemented and maintained the HR Central Shared Services organization in San Jose
•Provided HR support to over 3000 employees, locally and remotely within the US
•Effectively communicated total rewards programs, policies and procedures •Team Lead for Mergers and Acquisitions, Resource Actions, RIFs and Site Closures •Identified where HR practices, processes and programs can be streamlined and improved, and manage the implementation of these changes
•Redesigned the HR onboarding experience, in collaboration with the Talent Acquisition Team
FacebookPeople Services , Engineering
Jan. 2012 - Jan. 2013Menlo Park, CA•Supported Software Engineering and Infrastructure teams
•Provided monthly reports including but not limited to turnover, headcount, organizational charts, and analyzed market data for compensation review
•Redefined the New Hire Onboarding experience •Redefined Termination process, including simplifying the exit interview questions, paperwork and timeline
PayPalSenior HR Generalist
Apr. 2011 - Dec. 2011San Jose,CAZong, Inc acquired by eBay, Inc in August 2011 Key Results: •Trusted Member of the Zong Integration team, Human Resource Lead •Successfully integrated legacy employees files with no disruption to the employees
•Successfully transitioned the legacy team into the new culture with quick assimilation and no disruption to the business
ZongHuman Resources Manager
Jan. 2011 - Jan. 2011Menlo Park, CAAcquired by Paypal Zong was a mobile payment software company processing mobile payments in 40+ countries for over 200 online merchants with a payment volume run rate of over $200 million. Acquired by PayPal in 2011 Key Results: • Administered Payroll, 401k and Benefits for 45 US Employees • Determined optimal benefit plans for the Zong employee base, rolled out new plans, held information sessions and managed enrollment paperwork
• Created and introduced new HR policies, procedures and forms to assist in consistency
• Served as the main contact for active and new immigration cases
• Played a key role during the due diligence, acquisition and subsequent integration by PayPal
PalmHR Coordinator - Software Engineering
Mar. 2008 - Nov. 2008Sunnyvale, CaliforniaPalm, Inc specialized in manufacturing personal digital assistants (PDAs) and other electronics. Assisted the VP of Human Resources - Engineering on daily administrative tasks. Worked together to streamline levels of communication among groups. Contract Ended. Key Results: • Prepared and distributed project bonuses and refresh stock options • Researched and analyzed various HR Data reports
• Conducted salary vs market rate analysis and influenced salary leveling and increases
• Served as the HR and Immigration liaison for the SW Engineering teams
• Prepared confidential documentation for voluntary and involuntary separations
• Processed termination paperwork and conducted exit interviews for software engineering teams.
LyrisHuman Resouces Manager
Jan. 2008 - Jan. 2011San Jose, CAPrimary HR contact. Recruited to maintain and develop the San Jose satellite office (125 employees) Key Results:
• Structured and implemented programs and policies in the areas of management training, new employee orientation, OSHA and Company Safety standards
• Successfully recruited, sourced, and maintained job boards for all open requisitions within Lyris, Inc. • Conducted new hire orientation and exit interviews, including delivering separation agreements, packages and continued benefits
• Acurately processed new hire, benefits, FMLA, LOA, termination, payroll paperwork in compliance with various laws and regulatory mandates
• Served as the Immigration Liaison
• Developed new employee handbook
• Coordinated company-wide training on sexual harassment and OSHA safety standards
Macy's WestSenior Group Sales Manager
Jan. 2004 - Mar. 2008Various Bay Area LocationsMaintained sales team statistics and work schedules, while training and coaching new and existing sales associates in sales techniques, dealing with difficult customers, and troubleshooting various problems. Created and nurtured a well-balanced, diverse, focused team through motivation, leadership, training, and establishment of the sales process as the foundation for business success. • Managed all leadership activities for Cosmetics, Fragrances, Men's shoes, Women's shoes, and Men's Tailored departments.
•Recruited, trained, and supervised staff to provide customer service in a welcoming environment.
•Provided team leadership to accomplish department goals and monitor workflow.
•Consistently provided excellent customer service and maintained a strong reliable work ethic.
•Provided performance coaching and implement strategies for career development.
•Initiated actions to ensure optimal response times and service levels; handle escalated matters; approve credits.
Macy's WestHR Assistant
May. 2002 - Jan. 2004Palo Alto, CaliforniaCommunicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Awarded Customer Service Associate of the Month 2 times. •Directed and coordinated association functions, such as exhibits and job fairs
•Documented all employees' training
•Guided new employee orientations and supervised employee training
•Committed to the training of employees
•Automated a retail employment process to successfully fill 250 positions in a 2 month period
•Complied with Equal Employment Opportunity, American Disability Act, and Family Medical Leave Act policies and procedures
•Experienced in influencing the attitudes and ideas of others
•Recruited personnel by visiting competition and other service-oriented businesses, participating in job fairs, and organizing in-store job fairs
Menlo CollegeAdmissions Office Assistant
Apr. 1999 - May. 2002Communicated information clearly and accurately. Committed to the assistance and support of others while maintaining a cheerful and helpful attitude. Built rapport with customers through effective and precise communication. Answered dealer inquiries concerning Menlo College policies and admissions procedure. Build rapport and trust quickly with clients and colleagues.Answered and directed general calls. Provided exceptional level of support concerning directory assistance. High profile, administrative position. •Reviewed files, records, and other documents to obtain information to respond to requests
•Answered telephone, responded to requests, delivered messages, and runs errands
•Ordered materials, supplies, and services, and completed records and reports
•Computed, recorded, and proofread data and other information, such as records and reports
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