Mafalda Assis

Team Manager @Acticall

Customer Support RepresentativeOutbound Sales SpecialistTelemarketerCall Center SupervisorC-level ExecutiveCall Center TrainerTechnical Support AgentCustomer ServiceCold Calling SpecialistCustomer Success ManagerChief Customer Officer (CCO)Case ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistCall CenterBilingual Communications SpecialistTranslatorPartnerBusiness Owner🔥 Startup FounderExecutive Coach📝 Influencer or Blogger🧨 Consulting🧮 EducationFounderProduct ConsultantLife CoachingBusiness AnalystAdvisorCustomer ResearcherEngagement ManagerAssociate Partner

Mafalda Assis, as Team Manager at Acticall, you are responsible for overseeing the overall performance of your team, ensuring that all operations are running smoothly and efficiently. This involves managing team members, setting goals, implementing strategies, and monitoring progress. The company's focus is on providing high-quality customer service solutions, which requires your team to be well-trained, motivated, and customer-oriented. Your role also necessitates a strong understanding of the company's services and the ability to communicate effectively with both your team and upper management.

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