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Work Background
FirstLight FiberSales Engineer
Jun. 2021Victor, New York, United StatesSales Engineering-Internet; Ethernet; Dark Fiber and Wavelength Services; and a host of Managed Services (Voice, SDWAN, and Network Protection.) This position uses all of my talents and skills! Great products, great people, an excellent place to work!
Spectrum (formerly Time Warner Cable)Complex Opportunity Manager
Dec. 2016 - Jun. 20211250 Pittsford-Victor Rd, Suite 220 | Pittsford, NY 14534Pre-sales Project Management for complex business-to-business sales, decide what criteria must be met and triage the sales opportunity. Manage the resources required to win the sales opportunity. Own the opportunity through out its Life Cycle. HIMSS Certified in Healthcare Technology Sales.
Spectrum (formerly Time Warner Cable)Complex Opportunity Manager -Opportunity Life Cycle Management-Time Warner Cable Business Class
Dec. 2015 - Dec. 20162620 West Henrietta Road|Rochester, NY 14623Complex Opportunity Management Will Serve As Entry Point For All Non-Standard Opportunities
• Assessment I Qualification Process To Determine Bid/No-Bid And Develop Win Strategy
• Complex Opportunity Managers Assigned To Opportunity Lifecycle Management Based On Determined Thresholds
• Complex Opportunity Managers Responsible For Opportunity Lifecycle Management: Primary Account Team Interface
• Stakeholder Engagement
• Approval Process
• Timeline Management
• Opportunity Tracking/Reporting Other duties as assigned
Time Warner Cable Business ClassManager, Sales Engineering - Field Sales - East Region - NE
May. 2012 - Dec. 2015United States - New York - Syracuse•Responsible for the planning, directing and day-to-day management of the Sales Engineering Team. The Sales Engineering Team is responsible for supporting a team of account executives in the development of network solutions for prospective clients. This team of Sales Engineers is focused on pre-sales and post-sales technical consulting activities. •Responsible for partnering with Business Class sales teams to achieve monthly team revenue quotas in data, phone and video sales •Designs voice and data network solutions for customer applications, including preparation of network topologies and technical specifications, serving as the expert for the Sales Engineering Team.
Time Warner Cable Business ClassSales Engineer
Apr. 2006 - May. 2012I design Business Class Fiber, Ethernet, and WiFi data solutions as well a Digital Phone solutions over Fiber (PRI) and Coax (Analog POTS) for Small, Meduim, and Enterpise customers. I work with Metro Ethernet over Fiber as well as Hybrid Fiber Coax (HFC) cable modem technology all suing MPLS.
Frontier CommunicationsSr. Sales Engineer
Apr. 1999 - Apr. 2006Designed: SONET, Metro Ethernet, and Fiber all of which were custom telecom and datacom network solutions for Frontier Telephone of Rochester’s "manquee" customers such as Kodak, Xerox, Wegmans, Paychex, ITT Space Systems, and ESL
Telephone Pioneers of America - Frontier Pioneers Genesee Chapter 37Webmaster
Jan. 1999 - Dec. 2007Designed, wrote, uploaded, and maintained the Pioneer Website – used Microsoft Front Page software
IBM Global ServicesNetwork Engineer
Apr. 1994 - Apr. 1999Designed and Implemented FDDI, Ethernet, and SONET networks at Eastman Kodak Company - worked as an Adverse Conditions Coordinator to maintain business continuity and disaster recovery of Network infrastructure conducted business Improvement analysis as well as basic problem determination for the IBM / Kodak TUServ Network Operations Center. My responsibilities included being an escalation manager to Kodak’s Telecom service providers (ATT, MCI, Sprint, Frontier, and IBM Advantis Network), Managed a network engineering team at Kodak Research Labs and at Kodak's Commercial and Professional Services Division (which today it is apart of ITT Space Systems)
Excellus BCBSSystem Analyst PC Support
Jan. 1993 - Dec. 1994Implemented TCP/IP to the Local Area Network -enabling Internet connectivity. Implemented Integrated Voice Response Unit with SNA and IP translational bridge technology, increasing customer service. Intergrated IBM SNA Front End Processor (FEP) to Xerox DocuTech / Sun Sparc Raster Image Processing System
Digital TelStarNetwork Engineer IV&D
Jan. 1992 - Dec. 1993Designed Ethernet and Metropolitan Area Networks (MAN) Transport Solutions for Eastman Kodak Company Designed Local Area Ethernet Networks for Digital Equipment Company
Columbia Banking FS&LSystems Anaylst
Jan. 1988 - Dec. 1992Designed and Implemented Wide Area Network and Ethernet Local Area Network Designed Marketing Household System and Annuity Sales tracking System. Implemented Sales Platform Automation System and Teller System
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