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Work Background
Hackensack Meridian HealthBiomedical Operation Specialist
Jul. 2022United StatesPrepares reports and assists with statistical analysis.
- Communicates and collaborates with the Director/Manager on administrative and/or operational matters. - Maintains regulatory binders in accordance with regulatory guidelines, including but not limited to NJ DOH, CMMS, Joint Commission, etc. Assists in the preparation of all inspections performed by various governing agencies, study monitors, and internal affairs. - Assists in the preparation of all inspections performed by various governing agencies, study monitors, and all HMH requests.
- Gathering and analyzing information required to perform tasks and assures timely submissions of data.
- Communicates changes in HMH and departmental policy and procedures to the staff. - Files individual reports and other data.
- Ability to travel to all Hackensack Meridian Health entities.
- Maintains files system digitally and physical office files.
- The Operations Support Specialist documents in the CMMS system and other HMH tools as well as performs a variety of clerical duties.
- Documents any issues pertaining to CMMS quality and performance measures. - Orders, receives, identifies, labels, and distributes materials to appropriate areas accurately and free of errors. - Oversees the timely completion of all mandatory training by departmental team members.
- Oversees implementation of administrative decisions and the maintenance of official records of operational activities. - Tracking/monitoring contract deliverables to ensure compliance.
- Time Sheets for each site.
- Monitor Recalls.
- Regional On-Call Schedule.
- Supports outsourced accounting functions.
- Adheres to HMH Organizational competencies and standards of behavior.
Senior HelpersScheduling
Jul. 2017 - Jul. 2022Somerset, New Jersey Under direct supervision of the owner and with input from the Operations Manager and Client Services Manager where appropriate, select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients.
Maintain all scheduling of caregivers and respond to dynamic situations where scheduling conflicts, emergencies and/or “call-outs” arise. Company schedule must be complete for the next business day/weekend before leaving for the day.
Track and record all instances of assignment refusals, call-outs, late arrivals, early departures, etc.
Accept weekend on-call duty averaging one weekend per month and as directed by the Owner
Be responsible for full coordination of logistics (e.g., confirmation of client address, directions, special instructions, and schedule changes) with caregivers, clients, field nurses, and office staff.
As a member of the office team, handle incoming calls, service and employment queries in a highly professional and courteous manner.
H&S Construction & Mechanical, Inc./ Regiment ConstructionAccounts Payable Manager
May. 2014 - Jul. 2017Supporting the President, Controller, and Project Managers with financially information.
• Accountable for accurate reporting and meeting all financial updates for vendors and subcontractors
• Coordinate payroll functions for all staff
• Create Certified Payroll for each project • Keep Project Managers and others informed about project status and issues.
• Track all change orders accordingly with each project job and payment application
• Checks and approves all vouchers for payment.
• Answers all vendor inquiries.
• Prepares accounts payable checks.
• Prints all accounts payable reports and maintains all accounts payable files.
• Assists with accounts receivable and special projects, as necessary.
• Processes and delivers incoming mail to various departments.
• Matches open receiving to invoice(s) received from vendors.
• Mainly supports Controller
H&S Construction and MechanicalAdministrative Assistant
Dec. 2013 - May. 2014Elizabeth, NJClerical support the President, Vice-President, Project Managers, and Office staff by the efficient coordination of clerical office and field activities for projects assigned. • Prepare all subcontracts, purchase orders and maintain all logs. • Prepare all change orders to subcontracts and purchase orders to be entered in Quickbooks. • Prepare all transmittals which transmit anything leaving the office without a cover letter. • Maintain shop drawing and submittal logs. • Prepare all change order proposals received from the project manager. • Prepare all change orders to the contract.
• Follow through and expedite all mail for mailing. • Assist Project Manager/Estimator with bid solicitations; receiving subcontract and material quotations; preparation of bidding documents. • Knowledge in recording, in Contact Documents and supporting certifications for each project. • Assist Project Manager/Estimator and Superintendent to secure and organize all project close out documents.
inVentiv HealthInstitutional Patient Assistance Program Specialist
Jan. 2010 - Dec. 2013Make in-bound and out-bound calls to assist facilities that participate in the IPAP Programs with their questions and concerns. •Process Monthly Replacement Orders •Verify all submitted documentation to join IPAP Programs
•Update database •Create contracts •Track facilities are up to date with all documents
•Researched and analyzed data to address customer service issues and provide timely solutions.
•Documented on daily basis, outcomes to inquiries to facilitate accurate tracking and analysis of best practices.
inVentiv HealthReceptionist / Admin Assistant
Mar. 2008 - Dec. 2009Receiving all in-bound calls for executives and CSA to direct call to the correct Patient Assistance Programs the caller. •Updating Phone list, Organization Charts, & Products.
•Documented on daily basis all temporary staff.
•Acquire all information for clients and auditors for HIPPA.
•Collect all mail and distribute it to its appropriate department. •Order all necessary supplies for all departments.
•Track all employees for time-off, vacation and sick time.
•Screen telephone calls
Knowledge NetworksEvening Supervisor
Apr. 2004 - Mar. 2008Responsible for over 100 interviewers in a interviewing call center ~ 15,000 calls per day.
•Interviewed doing surveys in a professional manner which resulted in promotion to management position.
•Screen individual that may be potentially bilingual, track progress, and assist any inquires in regard Spanish scripts.
•Track each individual be performance and productivity to enhance skills to achieve accurate, professional, and procedurally correct interviews by monitoring their calls.
•Manage projects and incorporating Quancept knowledge and Supervisory decision making to meet project goals indicated by senior management.
V&S GalvanizingAdministrative Assistant
Mar. 2003 - Mar. 2008Provided administrative support for high volume operations department consisting of >50 employees, 1 Manager and 1 Executive. Responded to customer questions daily analyzing problems and providing information to ensure customer requests and questions were successfully handled in a timely manner.
Acquired all production information to create daily production reports.
Prepared reports and financial data using word processing, spreadsheets, and database.
Research information for travel arrangements.
Assisted with PowerPoint presentations.
Cross-trained employees to become proficient in multiple areas.
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