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Work Background
SAPECS Client Delivery Manager
Aug. 2023 - Oct. 2024Walldorf, Baden-Württemberg, GermanyOwn, develop and support growth of the client relationship for SAP ECS
Is the voice of the client within SAP and recognized as the escalation point for all issues
Is fully accountable for the ECS client engagement and service delivery
Ensure seamless alignment across multiple internal and external stakeholders Proactively positions new ECS service offering
Drive the cloud transformation agenda with key client stakeholders to ensure adoption of S/4HANA and cloud standardization
Drive Customer Success – takes accountability for ECS service delivered
GSSAPSSenior Sap SD Consultant
Jan. 2021 - Dec. 2024Athens, Attiki, GreeceProjects that I was participated in up to now through my company were: Project for Hellenic Oil Company Helpe & Balkans IS-OIL Sap SD Team Leader - S/4HANA Accenture
Project for Vodafone Global Rollout Sap SD Team Leader - S/4HANA Accenture Project for Bacardi Sap SD Consultant - S/4HANA Accenture Project for Global Hygiene Sap SD Consultant - S/4HANA Key Skills Conducting Workshop to gather the business requirements.
Meeting with business process owners to identify the business requirement.
Analyzing the client as is business process and mapping to be business process by identifying the gaps.
Preparing business process documents for the sales activities.
Drafted Functional requirement specifications for Customer master, sales orders processing, billing return processing ,rebates and backorder processing.
Identified RICEFW objects to meet the client specific requirements. Preparing Functional specification for the development of Reports, Interface, Enhancements and forms .
attica Department Stores S.A.IT Project Manager -Sap SD Consultant
Apr. 2020 - May. 2021Athens, Attiki, GreeceIn my role as an IT Project Manager at Attica Department Stores S.A., I successfully managed the implementation of SAP ERP in a complex retail environment, ensuring seamless integration and efficiency. I led various retail projects, optimizing processes and enhancing the overall customer experience. Additionally, I organized and led application support processes for the company's ERP application, ensuring smooth operations.
Manage Merge Project, IS -Retail Merchandize Categories
ReplenishmentPlanning,AssortmentManagement,Promotions, RetailPricing
SingularLogicSAP Senior SD Consultant
May. 2017 - Mar. 2020AthensProject in S/4HANA Rebates CCM Condition Contract
Projects in FMGG (DELTA FOODS ,UMC,BARBA STATHIS SD Customizing Project in Attica Group of Companies for FIORI /SD optimized in S4HANA.
Project in Galaxias SD Customizing Project in IS-H hospital Key Skills
Involved for blueprint preparation stage of the project to realization and golive support activities.
Integrate SD with MM PP FI/CO Modules.
Configure OTC processes.
Maintained Copy control rules. Customizing pricing procedures according to companies’ business processes.
Rebates Agreements Rebate Processing .
Contracts
Shipping points routes Transport delivery scheduling delivery notes backward delivery scheduling Customizing order reasons ATP, Product allocation Output determination Revenue Account Determination assignment of account keys G/L Accounts
SD/FI Intrafraction
Transportation zones, planning points
Configured intercompany and third-party sales
RAFARM S.ASAP Manager - SAP SD Consultant
Jan. 2016 - Apr. 2017Led the successful implementation of SAP S/4HANA project phases, ensuring project deliverables were met on time.
Coordinated a cross-functional team to streamline operations and increase efficiency.
Communicated project status and vision to client management and stakeholders, fostering strong relationships.
Acted as the SAP CSV Coordinator, ensuring compliance with regulatory requirements and system validation processes.
Ensured all implementations in a CSV validated environment and in accordance with the regulations of pharmaceutical industry (21 CFR Part 11) and the Company’s Quality System (cGMP/cGDP)
SAP Queries
SAP MM/SD support
SAP QM/PP support
Cetracore-Jetoil S.A.SAP SD IS-OIL Consultant
May. 2010 - Dec. 2015AthensProvided business development and supported SAP SD/MM/BASIS Modules, including Order Management, Credit Management, Pricing, Output Determination, Master Data Management for Customers and Materials, IS-OIL, Billing and Account Determination Copy Control, Availability Control, and Hellenization.
Participated in organization-wide training programs to attract, retain, and develop essential employees necessary to support information services.
Oversaw SAP ECC 6.0 operation before and following SAP GOES LIVE in the SD/MM regions.
Led the parameterization of applications in the sales and distribution industry SAP Enterprise Resource Planning.
Managed, supervised, and maintained SAP Systems such as AIX File Systems, Tivoli Backup, Brtools tablespaces, ABAP/4 Short Dumps, System Traces, Earlywatch logs, Database logs, and Spool Administration.
M.J.MAILLIS GROUPInformation Technology Coordinator/Basis
Jan. 2005 - Apr. 2010AthensOversaw the Group's IT department, which has a staff of three, while also supporting the firms M.J. MAILLIS and Straptech while assisting the IT Manager.
Assisted in upgrading SAP 4.6 to 5.0 and provided assistance for SAP implementations in four Italian companies and one in Polland hosted in Athens.
Provided administration and support to AIX FILE SYSTEMS, TIVOLI BACKUP, TABLESPACES, SYSTEM LOGS, HACMP, and INSTALLING PATCHES SUPPORT PACKAGES.
Participated in the BW master data implementation project for all affiliate countries that use different ERP systems.
Collaborated closely with the MIS Department and Affiliate Financial Managers to create queries and reports and resolved issues related to the BIW flat files implementation.
Oversaw the Group's IT department, which has a staff of three, while also supporting the firms M.J. MAILLIS and Straptech while assisting the IT Manager.
Assisted in upgrading SAP 4.6 to 5.0 and provided assistance for SAP implementations in four Italian companies and one in Polland hosted in Athens.
Provided administration and support to AIX FILE SYSTEMS, TIVOLI BACKUP, TABLESPACES, SYSTEM LOGS, HACMP, and INSTALLING PATCHES SUPPORT PACKAGES.
Participated in the BW master data implementation project for all affiliate countries that use different ERP systems.
Collaborated closely with the MIS Department and Affiliate Financial Managers to create queries and reports and resolved issues related to the BIW flat files implementation.
Byte Computer S.A.System Engineer CLS
Jan. 2000 - Jan. 2005athensAs a System Engineer CLS at Byte Computer S.A., I excelled in providing technical support, troubleshooting, and system upgrades for key accounts. Additionally, I installed new hardware and software, set up servers, and mail systems for clients. My promotion to handle key accounts was a result of my Certified Lotus Specialist expertise and exceptional performance. • Managed system upgrades for key accounts
• Installed new hardware and software
• Promoted to handle key accounts
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