Kalifa Kouyate - Sales/Inside Sales Development Representative, LodgeLink

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Work Background

LodgeLinkSales Development Representative

Nov. 2022RemoteSource new sales opportunities through inbound lead follow-up and outbound cold calls and emails Reengage with existing LodgeLink users to increase their booking activity Research accounts, identify key customer stakeholders and generate interest in the LodgeLink platform Perform compelling online and in-person demos to prospects Establish, nurture and secure prospects culminating in new revenue for LodgeLink Route qualified opportunities to the appropriate Business Development Manager for further development Maintain and expand your database of prospects within your assigned territory Keep abreast of industry trends, and product development requests from current/prospective customers and report back to the team Communicate any unique customer requests with members of the account management team (Customer Success, Customer Service, and Billing Administration) Other duties, initiatives, and projects may be assigned from time to time

Real Estate FreelanceSales Consultant

Jan. 2019Engages with clients more then 500 strengthening current client relationships and creating new contacts through networking Manages a client database using web-based technologies, such as Podio, and mojo dialer Provided exceptional customer service by responding immediately to to buyer and seller needs exceeding expectations Achieved sales of over 15 properties through proper promotion, negotiation and closing techniques. Communicates with 500+ consumers through the phone, email, and social media in regard to contracts and setting up meetings Demonstrated product knowledge effectively by completing required training resulting in higher customer satisfaction Schedules availability for showing clients' properties and attending open houses 3 times a week

SV AcademySDR Fellowship

Aug. 2022 - Sep. 2022RemoteSelected in top 2% of applicants for a program offered to high-potential individuals preparing for an SDR role in SaaS • Rigorously trained (300+ hours) and assessed on Customer Success skills by instructional coaches and industry professionals • EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, prioritization • CS workflow: the customer journey: human-centered customer engagement; practical experience with data and tech tools; managing risk and effectively escalating issues; following up with customers and logging activity; creating stories, executive summaries and slide decks for effective EBRs • Tech tools: Salesforce, Gainsight, Google Suite, Loom, Linkedin

TalendSales Development Representative

Jul. 2022 - Aug. 2022RemoteI would start by identifying companies that may be interested in my product. I would then reach out to them through a multichannel approach, including cold calling, emailing, videos, and Linked messaging. I would qualify Directors and Managers and close them on attending webinars.