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Work Background
Growth Process PartnersBusiness, Communications & Public Affairs Consultancy
Oct. 2020Dallas-Fort Worth MetroplexFounded in late 2020 with a mission to help grow and advise companies and institutions both large and small.
Schenck Foods CompanyPresident & Chief Executive Officer
Oct. 2015 - Sep. 2020Virginia, United StatesStrategized complete restructuring of 90-year-old, 4th generation, family-owned and operated broadline food distribution business with over $40 million in annual revenue and 100 staff. Recruited industry experts complete with newly established job descriptions, wage designations, and employee advancement roadmaps. Created and implemented first-ever vision and mission statement for company together with group of core values. Managed $30 million operational budget and profit and loss (P&L). Supervised six direct reports across sales, purchasing, operations, HR, quality assurance, and finance. Managed service for 1,200 to 1,500 active customers. ● Piloted first-ever grocery delivery program for food distributor and rolled out during COVID-19, growing cash on hand (COH) by $2 million from projected loss of $4 million by strategically reducing staff and overhead. ● Accomplished key business objectives by cultivating “One Team” culture, promoting collaboration, and encouraging individual creativity, innovation, and high performance to address clear and concise company-wide and division-specific goals. ● Surpassed all key performance indicator (KPI) goals, reduced overhead costs and boosted revenue, margin, and earnings before interest, taxes, depreciation, and amortization (EBITDA) by increasing products and services, decreasing overtime (OT), launching internal and financial controls, and leveraging effective vendor review and consolidation strategies. ● Increased company revenue from $39.5 to $43 million in four years by leading transition from legacy system to ERP system, ensuring and exceeding customer expectations, and recruiting industry experts. ● Recovered roughly $1 million in uncollected accounts receivable (AR) in 2016 by establishing new protocols.
The William Robert GroupStrategic Communications Consultant
Jan. 2015 - Dec. 2016Served as principal communications liaison with the Business Roundtable (BRT) on behalf of AT&T. Provided strategic counsel to key BRT and AT&T executive stakeholders. Managed day-to-day communication operations; including campaign planning, issues management and original content production. Prepared quarterly survey materials for national release.
Hill+Knowlton StrategiesSenior Vice President
Jan. 2012 - Dec. 2015Managed and grew the firm’s largest US client relationship. Supervised an internal team of up to 16 consultants. Collaborated with public affairs and corporate communications to provide C-suite maintenance and strategic council. Managed an annual budget and oversaw daily strategy and growth of marquee engagements for Telecom client across public affairs and corporate communications. • Grew account to highest-grossing in the US; expanded corporate communications offering by growing strategic and competitive intelligence program.
Public Strategies, Inc.Vice President/Director
Jan. 2010 - Dec. 2011Created competitive research and analysis consulting team to advise in strategic communications, improve customer experience network, and formulate a strategy for AT&T’s public messaging. Led initiatives to help transform AT&T into a technology-forward company; collaborated with C-suite to define and implement strategies. Supervised 5-6 direct reports. • Established account as a leader among all H+K accounts worldwide by liaising with international consultants and recruiting top talent with a vision geared to business growth. • Created targeted communications strategy alongside telecommunications’ regional public affairs leaders, implementing a 40-market effort to increase brand awareness and reputation in the US.
Network Relations LLCVice President
Jan. 2008 - Dec. 2010Added value as part of the leadership team to implement a strategy for $100 million renewable energy public policy campaign on behalf of Boone Pickens to reduce dependence on foreign oil. Managed public image of the company through press releases, social media, creating campaign videos, and spearheading “get out the vote” efforts. • Won Pollie Awards in 2008 for Best Public Affairs Campaign, Best Website, Best Advertising, and Best Grassroots Effort. • Achieved a significant number of campaign followers, including 1.7 million internet-based members.
Riley Group LLCFounder
Jan. 2007 - Dec. 2008Founded company of 10 regional consultants to lobby for ratification of Korean Free Trade Agreement through national marketing and public affairs campaign. Negotiated and managed consultant contracts. Formulated legislative and political strategy and targeting while acting as liaison to similarly-focused national interest groups.
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