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Work Background
Game Grid LehiCo Manager of Operations
Aug. 2017
Intercap Lending Inc. NMLS #190465Processing Manager
Jan. 2017 - Aug. 2017Draper, Utah- Managed a team of Full File Processors
- Point of contact for upper management and the processing team
- Created and implemented the training program for the processing team
- Created and ran multiple reports to show productivity in files
- Resolved any conflict between processors, loan officers, and underwriters
Flagship Financial Group, LLC, NMLS #3133Mortgage Loan Processor
Apr. 2015 - Dec. 2016Lehi, Utah- Managed a pipeline of up to 50 files every day
- Responsible for communication with all third parties interested in the loan (ex. appraisers, insurance companies, realtors) - Prepared all loans for underwriters according to lender and VA guidelines
- Calculated all final numbers for the loan
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