SberbankPrincipal Tech Leader, Developer Experience
Apr. 2019 - Jan. 2020EMEASberbank is the #1 bank in Russia and CIS. 97M clients. InnerSource is the use of open-source software development practices within organisations. My team productionised an agile-oriented software development process and tools to serve the bank better. – Put in practice ongoing user research across engineers, designers, and product owners to uncover pain points and opportunities for software delivery process improvement, backed up by CSI surveys of the tooling used in the bank.
– Created and executed a DevOps strategy, locked on improving BIG5 metrics: Deployment Frequency, Lead Time, Change Failure Rate, Mean Time to Repair, and engineers' CSI.
– Evangelised InnerSource practice to mitigate cross-team dependencies, mature DevOps practices, improve time to market and reduce staff turnover. Key applications and systems became InnerSource-ready, resulting in >5,500 contributions by the EoY 2019 with an average Lead Time of 3 weeks, while the overall average was 15 weeks. Improved CSI by 12 points in 9 months. Organised several hackathons and kicked off the annual “API1 and InnerSource” conference to promote the tech brand.