Amber Victorian

Small Business Consultant @Be Phoenix Rising

United States🔥 Startup Founder💸 Marketing✔️ ITBusiness OwnerGraphic Designer🐦 Design🧨 ConsultingAdvisorFounderProject ManagerTech SupportLife CoachingCustomer ResearcherSEO Manager

Amber Victorian is a dedicated and dynamic Small Business Consultant at Be Phoenix Rising Company. She is an accomplished professional with years of experience providing business consulting services. Amber is known for her strategic approach to helping small businesses reach their full potential through tailored solutions and innovative strategies. She has a deep understanding of business operations and analysis, which she leverages to assist clients in overcoming challenges and achieving their business goals. Amber's dedication to promoting growth and success for small businesses has made her a vital asset to the Be Phoenix Rising team. Her passion for entrepreneurship and commitment to client success are at the heart of her work, showcasing her unique ability to transform business ideas into profitable ventures. Amber has honed her skills through continued professional development.

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Work Background

The Home DepotProduct Support Supervisor

Jan. 2014 - Dec. 2019Austin, Texas AreaFocused on creating strategic team assignments to meet business goals and objectives to support our retail stores. Audit associate performance, compliance, and discipline standards Practices Service Management principles to improve quality and increase efficiency Drive Excellent Customer service practices by measuring customer satisfaction via surveys and audits End-to-end investigation to resolve retail technical issues pertaining to escalated issues. Cross-functional partner within IT, Store Operations, and vendors to ensure customer satisfaction is met and business SLAs are accomplished. Develops team direction, deliverables, metrics and KPIs