APM TerminalsGlobal Head of Labour Excellence | Director of Operations | CSO | Chief Sustainability Officer
Aug. 2021 - Jul. 2024Den Haag, South Holland, Netherlands · On-site• Global responsibility for Labour Excellence, encompassing front line labour costs of $1.7b
• Full accountability for the strategic narrative, and working with different teams within the business on its delivery and implementation, including alignment to ESG strategy
• Improving the company’s reputation as the employer of choice, reducing staff turnover, investing in existing employees and ensuring they are motivated to maximise performance
• Management of key vendors and suppliers, including stakeholder alignment and contract negotiations, procurement
• Working closely with colleagues on-site at the terminals on improving operations KPIs, processes and practices, including workforce management, rostering and scheduling
• Defining and promoting best practices, collecting, and sharing knowledge with stakeholders
• Working with the global Analytics Team, charged with monitoring KPIs, and identifying ways of improving performance, utilising data to drive improvements
• Sponsorship for Front Line Leader training that influences and motivates the frontline employees in the terminals, including training within industry • Actively working on transitioning labour business systems towards the integrated Digital Operations Platform, including development of inhouse software
• Improving productivity and reducing waste in Front Line Labour costs
• Leadership of global multi-function kaizens to establish standards around Labour Cost allocations and standardization programs
• Preparing, implementing white papers and memos to the C-suite Looking for | in between jobs | opportunities | available | per direct beschikbaar | nieuwe uitdaging | op zoek naar | werkzoekend | Positions of interest: | Managing Director | CSO | COO | Chief Operations Officer | Director Operational Excellence | Change Manager | Chief Sustainability Officer | Director of Operations and Planning | Transformation Director | Director of Strategy Execution | People and Culture