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Work Background
TEKsystemsAgile Trainer
Sep. 2022 - Apr. 2023
Self-employedDigital Agile Trainer
Feb. 2021Hemet, California, United StatesDeveloped Online and In Person Training Course Work for Pre Transformational, Transformational and Post Transformational Agile Operations. Utilizing an Updated Online Software Suite Open Broadcast Software, Developed a 400+ Membership Discord, integrated with Multiple Social Media Platforms and Used Monday.com as the integrated Workflow Tool.
Self-employedAgile Trainer
Mar. 2019Hemet, California, United StatesAs a seasoned Digital Agile Trainer, I specialize in guiding teams and organizations through their Agile transformation journey in the digital realm. Leveraging my deep knowledge of Agile methodologies and frameworks, I conduct engaging virtual training sessions, develop comprehensive curricula, and provide continuous coaching to ensure effective application of Agile principles. What sets me apart is my innovative use of AI tools to enhance the training experience. These tools allow me to create interactive, personalized learning experiences and provide real-time, data-driven insights to improve team performance. My goal is to empower teams to work more efficiently and adaptively in today's fast-paced digital environment. With a strong foundation in change management, I'm committed to fostering a culture of continuous improvement. I believe that with the right guidance and tools, every team can unlock their full Agile potential.
City National BankVP Agile Coaching and Operational Transformation (Team coaching and Team management)
Mar. 2011 - Mar. 2020Greater Los Angeles AreaLead multiple teams in transformation to Agile Operations, continued to coach in Agile Framework Design, major stakeholder in CI/CD integration, and Subject Matter Expert in the continued development of Agile Teams.
Over saw, implemented and coached the framework guidelines and development for Agile solutions within the QA, Development and DevOps Depts utilizing Team Foundation Workflow in Agile.
Managed an offshore team in automation of web and mobile solutions included the use of Team Foundation Server, Sharepoint and Micro Focus Test Mobile.
Provide an ongoing knowledge base to Senior level Business Owners in Portal solution Enterprise solution and Project solution, through TFS, JIRA and Chef recommended techniques and guidelines.
Implemented DevOps Resource Solutions with Azure in the Cloud stack and Managed its Life Cycle among multiple lines of business and their products.
Azure Cloud Resource implementation and Managed its Life Cycle for the QA Department including Azure and Microsoft stack.
Managed the implementation of Dynatrace in the Dev Ops Community and utilized its reporting feature to govern the review of Persona Driven Testing, Behavioral Driven Development and AI OPS integrated solutions.
Managed the Life Cycle for Performance Test tools (Jmeter and StormRunner in the cloud), Automation Frameworks (Csharp Selenium Solutions) and CI/CD solutions in Azure.
Waterfall to Agile framework than guided their Execution governance (SCRUM, Lean, XP and KanBan).
Coached and Taught SCRUM in the internal CNB education system.
Performed SME and Agile Coaching activities for Executive Metrics Review.
Utilized Agile Coaching practices in order to review how well teams are performing.
Managing and Coaching an onshore offshore team in the design, development, testing and implementation of a Personal and Business web facing portal application in an Agile Environment.
Managed the DevOps needs and execution for Chef and Terraform Infrastructure implementation.
City National BankAgile Coach and Dev Ops Operations (Project and Product Implementation)
Mar. 2008 - Dec. 2011Greater Los Angeles AreaCoached, Organized and Managed an onshore offshore team in the design, development, testing and implementation of a Personal and Business web facing portal application utilizing Micro Focus Stack of testing tools.
Developed and managed the implementation of an updated integrated testing platform for web and mobile software applications Utilizing Microsoft test, Micro Focus stack and Java.
Managing a team of UAT and Business Owners in the implementation of application solutions for mobile and web using Microsoft Agile workflow.
Over saw the guidelines and development for Agile framework, Scrum Execution and RACI guidelines solutions within 20+ Product teams.
Managing an offshore team in automation of web and mobile solutions Micro Focus Stack and Team Foundation Solution.
Provide an ongoing knowledge base to Senior level Business Owners in Portal solution techniques and guidelines by delivering metrics through Team Foundation Server Workflow in Agile/Scrum.
Collaborate with Business, Development, and Owners for ongoing Roadmap items in TFS workflow and Ahha roadmap.
Currently a primary knowledge base for IAM and NAM Identity management for single sign on solutions.
Medical Info 24/7Operations Manager
Apr. 2005 - Nov. 2008Greater Los Angeles AreaManaged an offshore team in the development, testing, and design of a web application for information purposes.
Developed client strategy guidelines for contract personal.
Developed and managed digital solutions for client services.
Oversaw the security implementation guidelines for client services.
Developed Mobile standards and expectations of the application project.
StaplesDigital Business Development Manager for Staple Contract Solutions
Mar. 2002 - Jul. 2005Greater Los Angeles AreaProvided guidance and support on 3rd Party Purchasing Solutions for local and national clients.
Managed the development and review guidelines for digital clients.
Lead teams of 3rd Party solutions in implementation, support and ongoing review of success of solutions provided.
Managed and provided guidance for a small team of specialists and review client needs and concerns.
Worked with senior level business and product owners in 3rd party vs web facing solutions.
Managed and Developed Digital Space Roadmap items for National Clients.
Office DepotDigital Project Specialist for Office Depot BSD
Jul. 1991 - Feb. 2001Greater Los Angeles AreaHelped manage and provide guidance of migrating Business and Personal Clients on to Web facing applications
Over saw the conversion of mainframe solutions for Corporate integration team.
Implemented Peer to Peer solutions for National Clients
Developed assessment guidelines and training material for Web facing solutions.
Managed a small team of specialists in implementation of peer to peer solutions.
Developed training material for specialist’s ongoing development.
Organized ongoing solutions review process for national client base.
Knowledge base for UX/UI review sessions for Website team.
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