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Work Background
GitHubSenior Revenue Enablement Lead, Tooling
Nov. 2024I own the end-to-end design, implementation, deployment, and continuous optimization of enablement platforms and programs that empower revenue-generating teams at scale. My focus is on creating strategic workflows to drive the successful adoption of enablement tools by all revenue users and support program rollouts and facilitate initiatives that accelerate revenue growth and productivity.
My work centers on delivering complex, cross-functional solutions that align with business objectives—spanning tool administration, configuration, integration, user training, and impact analysis. By leveraging data-driven insights, I proactively identify workflow inefficiencies and implement scalable solutions that streamline sales, support and services operations, increase engagement, and improve adoption. I partner closely with stakeholders across revenue, marketing, operations, and IT to ensure tooling strategies meet evolving business needs. I balance hands-on execution with forward-looking strategies to ensure our enablement stack remains agile, effective, and outcome-driven.
GenesysGlobal Learning & Education Leader
Jun. 2021 - Nov. 2024I developed comprehensive strategies that drove learning and education initiatives across the organization. I identified key areas for improvement and aligned our strategies with organizational objectives, ensuring that our efforts spanned the entire customer lifecycle for workforce engagement management. Collaborating across cross-functional teams was a crucial aspect of my role. I engaged with various departments such as product management, sales, marketing, and customer success to gather insights and ensure that our training materials catered to diverse learner needs.
GenesysSenior Sales Training Manager
Jul. 2018 - May. 2021I led the commercialization sales training program, taking charge of strategically developing and overseeing comprehensive learning plans tailored to support new product launches and drive revenue growth.
MicrosoftSales Capability Trainer
Mar. 2011 - Aug. 2016New York City Metropolitan AreaI led workshops and training, aligning programs with sales strategies to drive engagement and adoption. I trained teams on tools, processes, and technologies, updating materials to meet evolving needs and close skills gaps. As a mentor, I fostered a culture of continuous learning and development.
CT State CapitalCourse Instructor
Jan. 2011 - Jan. 2013Hartford, Connecticut, United States
Camp VegaSailing Instructor
May. 2007 - Aug. 2007Fayette, Maine, United States
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