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Work Background
The Access GroupHead of Global Enablement
Sep. 2023County Dublin, Ireland🚀 Leading the Global Enablement Org at The Access Group 🌍 🔍 Building, Growing, and Scaling Excellence: Proudly leading The Access Group's Global Enablement Org. We are a diverse global team of enablement experts dedicated to developing, expanding, and implementing impactful programs. Our goal? Influencing pipeline generation, pipeline progression, and closed revenue, while refining sales skills and transforming onboarding. 💡✨Our team is growing - come join us!
SalesforceDirector Sales Productivity | Sales Enablement Slack EMEA | Enterprise Sales Business Partner
Mar. 2023 - Sep. 2023Dublin, County Dublin, IrelandFY23 Presidents Club
FY23 Q2 EMEA Business Partner Award
FY23 Q2 Global Collaboration Award
FY23 GSO Global Wild Card Award FY23 Peak Performers Award
SalesforceSenior Manager, Sales Enablement | Snr. Enterprise Enablement Business Partner | Slack
Mar. 2022 - Mar. 2023Dublin, County Dublin, IrelandSales Enablement EMEA for Slack
SalesforceSenior Manager, Global Sales Enablement
Jan. 2021 - Mar. 2022Dublin, County Dublin, IrelandBuilding, executing and delivering Global Enablement programs for: -Onboarding
-In - Role -Readiness * Managing Global Programs
* Building Module Content * Transforming traditional in person enablement to virtual
* Global SME for Digital/ Social Selling * Delivery Expert
* Facilitator * Tracking impact of enablement and programs
LinkedInSenior Global Program Manager - Customer Success
Mar. 2020 - Jan. 2021Dublin, IrelandWorking with LinkedIn Sales Navigator's highest spending customers to build modern selling into their existing sales programs, marketing campaigns, sales processes and sales operations. Creating and delivering high touch programs to executive level customers. My role sits within the Global Customer Success Organisation. In order to run an effective program I partner with Customer Success Leadership, CSMs, Sales Leaderships, Relationship Managers ,Scaled Programs teams and operations. My customers have a global presence across multiple industries including: High Technology
Financial Services
Consulting Fin-tech Healthcare The attendees of the programs I build and execute for customers typically include: Sales VP/Director/ Head of Global/Regional Sales
Head of L+ D (learning and development)
Head of On-Boarding
CMO
Chief Digital Officer
Sales Leadership
Sales Operations
Head of Sales Programs
Sales Readiness In response to Covid 19, we successfully transformed a global live program to a virtual one in order to continue to service our customers. It gives me great joy to report that the virtual program is still as impactful as the live program and we continue to maintain and average NPS of 88% or higher.
LinkedInGlobal Program Manager - Customer Success
Oct. 2018 - Mar. 2020Dublin, IrelandHelping LinkedIn Sales Navigator customers to build their sales transformation strategy. Together we figure out how to build modern selling tactics into our customer's existing sales processes to drive more pipeline creation, increase pipeline progression and ultimately help our customers to close more deals while reducing their sales cycle. Through our program we show our customers how to find the right leads, nurture leads in a meaningful way and have effective engagements with their prospects. We help our customers to increase the number of touch points they have with their prospects. Always looking for new ways to make outreach more interesting.
OracleDigital Sales Programs Manager EMEA
Apr. 2017 - Oct. 2018County Dublin, IrelandI help the Oracle Sales teams with: Social and Digital Selling
Demand Generation / Pipeline
Social Listening
Digital Enablement
Personal Branding
Understanding and Influencing the Customer Buying Journey
Using Digital tool to research and engage with customers
Digital Promotion of Events
OracleField Technology Marketing Manager Ireland
Jul. 2016 - Apr. 2017IrelandI helped the Irish Field sales team to build and maintain relationships with key customers via industry events, hospitality and nurturing campaigns. Responsible for raising awareness of the Oracle Ireland brand through Press, PR and Events. Managed Oracle Ireland's flagship event 'Oracle Cloud Day' we had over 300 delegates, the event took place in The Convention Centre Dublin. Managed the build and execution of Oracle Ireland's participation in The Dublin Tech Summit. Managed all Oracle Ireland large hospitality events.
MicrosoftPartner OEM Marketing and Campaigns Manager (Dell) EMEA + India (Contract)
Sep. 2015 - Jun. 2016Dublin, Ireland*Customer focused *Responsive *Action oriented • Trusted Advisor to Dell for Marketing Campaigns and Product Knowledge • Programme Manager for Microsoft Office managing product issues on Dell sales portals and product issues Dell are incurring along with issues from sales center team which block sales • Marketing Manager for Sales Centre Team, manages budget allocation, activity planning, activity execution and POE for all internal Dell sales enablement activities to drive revenue onsite across EMEA and India.
• Manage and Operationalize Sales Centre Budget working closely with finance to ensure compliance
• Built a rhythm of business with Dell including weekly/bi weekly calls, quarterly reviews, joint planning sessions, joint marketing campaigns, figuring out what is working and what is not
• Built and maintain relationships at Dell in order to create mutually beneficial campaigns, to deliver best business advice to the partner and solve issues long term, for example Dell online Team, Dell Financial Services, Dell Merchandising Team, Dell Partner and Reseller Team. • Created content and delivered training modules to sales center specialists on best practices for marketing activities at the EMEA/India Microsoft Quarterly Business Event
PGiPartner Marketing Manager EMEA and India
Jun. 2014 - Sep. 2015Clonakilty, Cork, Ireland• Awarded ‘Star Performer’ for best new comer in company, October 2014.
• Manage campaigns through Exact Target, Pardot and Salesforce. • Achieved performance bonus every ¼ Medallion Performance Programme Winner July 2015 • Created full channel marketing programme for 2015 campaigns and events
• Created a sales pack ‘bible’ for partner account managers including Eircom
• Created a detailed overall partner programme, a partner scoring system for internal use and reporting, outline yearly and quarterly events and campaigns running and agree these timelines and cost associated with individual partner channels. • Manage diamond accounts including Orange Business Services, TATA Communications, and Eircom. Main marketing contact for these tier one partners and diamond accounts. Launched 'z card' programme to increase adoption and stimulate usage
WarehouseMarketing and Events Executive
Nov. 2012 - May. 2014cork, ireland• Doubled events organised in store per ¼
• Launched staff loyalty events programme
• Successfully implemented global marketing campaigns at a local level
• Launched, managed and tracked all global marketing campaigns in the 3 stores in my region and achieved sales targets given with these campaigns • Created full marketing strategy for Cork region and as a result of my plan’s success it was rolled out across Dublin and Galway regions. • Managed stores visual merchandising and window displays.
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