Raed Hazzazi - Head Waiter, MAIZ

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Work Background

MAIZ RestaurantHead Waiter

Nov. 2023Riyadh, Saudi Arabia · On-sitetraining junior staff, evaluating customer satisfaction, promoting special menu items, monitoring waiters, assigning tasks, and solving customer complaints

Red BullRed Bull On-Premise Sales Resume Snippet

Feb. 2024 - Feb. 2024Saudi Arabia · Remote* Completed a job simulation focused on On-Premise Sales activities at Red Bull * Used Excel to visualize which on-premise clients are performing best and worst. * Communicated observations to Red Bull team members about why certain clients are performing better than others. * Utilized active listening and social proof to overcome a client’s objections resulting in them more prominently featuring Red Bull in their bar.

Cool IncWaiter supervisor-madeo

Apr. 2023 - Oct. 2023Riyadh, Saudi Arabia · On-siteHead Waiters are senior members of the food service team and are responsible for training junior staff, evaluating customer satisfaction, promoting special menu items, monitoring waiters, assigning tasks, and solving customer complaints.

Mamo MichelangeloSenior waiter

Jan. 2023 - Apr. 2023On-siteProactively welcoming and greeting all guests and visitors to the Restaurant and the Hotel. To assist in the set up if the restaurant before service, ensuring all required items are stocked and ready. To seat guests offering them menus, drinks and providing explanations of the menu when required.

Mamo MichelangeloWaiter trainee

Mar. 2022 - Jan. 2023Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared.

McDonald'sSecond Assistant store manager

Sep. 2021 - Jan. 2022Riyadh, Saudi ArabiaOn a day-to-day basis the role of Second Assistant Manager at McDonalds involves ensuring the operations of the restaurant are meeting company standards. This involves overseeing crew procedures, training and the quality of the shift management.

McDonald'sManager Trainee

Mar. 2021 - Aug. 2021Riyadh, Saudi ArabiaRestaurant manager trainees learn and practice supervisory duties. It's your job to communicate new or revised instructions to incoming shift workers, organize the restaurant for large events, teach new employees company policies and oversee day-to-day operations.

JassersaCommunications Specialist

Feb. 2021 - Jun. 2021Saudi ArabiaCommunications specialists help businesses by managing all internal and external communication of a company, and represent the company to the outside world. They draft media statements, answer media inquiries, compile publications, plan events and press conferences.

sitcoBusiness Advisor

Apr. 2019 - Jul. 2019RiyadhBusiness Advisors are responsible for planning and executing business strategies to improve efficiency in the operational and financial management of businesses. They prepare budgets, advise on projects and marketing, and perform risk analysis. They may work at businesses or as independent business advisors.

Maqamat artEvent Manager

Nov. 2017 - Mar. 2018Riyadh, Riyadh Region, Saudi ArabiaAn event manager is responsible for the planning, design, production, promotion, overall co-ordination and profitability of an event. They delegate many of the tasks and then oversee and support those they delegated to. This is a creative position, sometimes allowing opportunities for testing new ideas and themes.

Phi-marcomGraduation Internship

Jan. 2014 - Aug. 2014Al Olaya1) Customer Service A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process. 2) Receptionist Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. 3) Sales Accounting Executive A sales account executive oversees customer accounts in the retail, finance, manufacturing, or marketing industry. In this job, your responsibilities include working with existing clients to ensure they will continue to use your company's services, as well as searching out and building relationships with new clients.

Prism-A1Account Manager

Jul. 2018 - Sep. 2018Saudi ArabiaMakes sure clients receive requested products and services in a timely fashion. Communicates client needs and demands to employer company. Forecasts and tracks client account metrics. Manage projects within client relationships, working to carry out client goals while meeting company goals.

Dunia InterMediaAssistant Project Manager

Sep. 2013 - Nov. 2013Assistant Project Managers ensure that projects run smoothly from start to finish by helping with planning and execution. They often work on larger, complex tasks to assist more experienced Project Managers or closely collaborate with another team member who can provide guidance when needed.

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