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Work Background
Product Owner
FiftyFlowers.comProduct Owner
Mar. 2022United StatesDefine and prioritize product backlogs, ensuring alignment with business objectives and user needs. Identify opportunities for product improvement and innovation within the Shopify platform Collaborated closely with developers, designers, and marketing teams to deliver high-quality Shopify features and functionalities. Experience integrating third party apps such as Recharge Subscriptions, B2B Solutions, Sezzle payments, Easy Booking and PDP enhancement apps. Participated in the implementation of SearchSpring Engine Experience with Product and Order Management, Shopify Flow, Fulfilment and Payment Gateways.
Project Manager
VerndaleProject Manager
Mar. 2021 - Mar. 2022Quito, Pichincha, EcuadorPrimary Responsibilities - Manage ongoing work, budgets, and schedules for a portfolio of client accounts. - Work with clients and internal teams to ensure that all work is in line with clients' short- and long-term strategic goals. - Deliver regular status reports to clients - Create, manage, and communicate project/initiative schedules to all involved parties and stakeholders - Facilitate communication and alignment between team and client.
Scrum Master / QA Engineer
FiftyFlowers.comScrum Master / QA Engineer
Mar. 2019 - Mar. 2021Perform user acceptance, regression, functional and integration testing Creating test scenarios, test cases and preparing test data. Creating detailed bug reports Help developers understand stories and tasks Facilitate communication between developers and product owner Sprint planning/closing
Bilingual Customer Service Representative
FiftyFlowers.comBilingual Customer Service Representative
May. 2017 - Mar. 2019Ensuring our customer's satisfaction by proving the best solutions. Interact with customers on a daily basis responding to their questions and concerns Reviewing orders with special attention to detail to ensure information to fulfill the order is correct Manage order changes, substitutions and claims. Train new customer service agents.
Magento Solution Specialist / Product Owner
Identidad Digital EcuadorMagento Solution Specialist / Product Owner
Mar. 2016Develop solution proposals Engage closely with customers to discover business and technical requirements as necessary to formulate detailed design of optimal solutions. Following customer acceptance of the solution. Projects managed and developed: Magento 2: Skin.com.ec, Pical.com.ec Magento 1.9 Projects: Resiflex.com, Funkyfish.ec, Euphoriaonline.ec Magento Support: Pinto.com.ec, depatitas.com, yalitech.cl
E-commerce Specialist
FindasenseE-commerce Specialist
Jul. 2015 - Sep. 2016EcuadoreCommerce Solutions Consultant and Technical Project Leader Presales technical solution consultant Technical Lead for Etafashion's eCommerce Project (www.etafashion.com)
eCommerce Specialist
Digital-Business S.A.eCommerce Specialist
Apr. 2015 - Dec. 2021Quito-EcuadorDevelopment of Cuponcity.ec SEM/SMM/Email Marketing Manager for ecommerce site - Cuponcity.ec Develop ecommerce solution proposals Perform user acceptance testing
Senior Web Developer
Grupo El ComercioSenior Web Developer
Jun. 2011 - Jul. 2015Quito - EcuadorProject management in collaboration with the marketing team. Spearheaded adoption of new principles such as responsive design, mobile first, and adaptive design Web Development with PHP frameworks such as codeigniter and symfony User expericience & Front-end development using HTML5, CSS3, Jquery, Bootstrap, SASS, LESS. Mobile website development. Google Analytics & Google webmaster tools implementation and reporting Providing Support to website content writers.
Project Manager / Web Programmer
WSI InternetMark Solutions / FourthwaveProject Manager / Web Programmer
Jun. 2008 - Jul. 2011Quito, EcuadorProject management for all web development projects. Google Analytics reporting Social Media Management Manage team of front and back-end web developers to meet project deadlines. Development of facebook apps using PHP+MySql.
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