Hrvatska poštanska banka, d.d.Head of Application support and testing department
Dec. 2012 - Jun. 2015Zagreb, Croatia• direct responsibility for first and second level IT support for Infosys Finacle Core production environment
• management of an internal team with more than 10 employees
• communication with business sectors and suppliers
• experience in receiving, analyzing, documenting requests for changes and creating specifications documents
• management of smaller project units
• participation in functional and user testing