Matt Jones

Experience Consultant @Uservox

🧑‍💼 C-level ExecutiveCEOB2CAdTechStrategy and Product growthMedia & TelecommunicationsStorytellingMarketingTechCo-creationEdTechConsultingPrince 2Life Science & Health CareIdeationDesign ThinkingData VisualizationProduct DevelopmentPrototypingB2BProject ManagerOperations🏦 FinanceScrumGamesConsumer IndustryE-commerceDSDMGamedevKanbanAIPromotion DesignSketchHealthTech🔥 Startup Founder💸 Marketing✔️ ITBusiness Owner🐦 Design🧨 Consulting✨ Business OwnerPresentation DesignerCreative ProducerUX/UI DesignerProduct DesignerGraphic DesignerBrand DesignerProduct ManagerGame DesignerBusiness AnalystCustomer ResearcherFounderProduct Consultant

User Experience, Product Design, Service Design, Research 30 years experience Mobile, Retail, Finance, Pharma Specialisms: Adanced Technologies Gamification Design Thinking, Behavioural Design, Ideation, Workshop Facilitation

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Network Power<100 people

Roles

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Business Owner

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Influencer or Blogger

🧑‍💼100%

C-level Executive

Geos

🇬🇧100%

United Kingdom

Work Background

JoyallFounder + CEO

May. 2020Pleased to have founded and begun building a founding team to develop and release a new platform in loyalty rewards fit for the mobile generation. Watch this space.

UservoxExperience Consultant

Jan. 2011United KingdomMy clients tend to look for strategic leadership in digital product innovation with an emphasis on the end-user experience and the ability to quickly resource and scale remote agile delivery teams. - App, Web and Cloud Service Development - Loyalty Rewards / Digital Currencies - Gamification - Procurement / B2B Retail - Consumer Retail - Internet of Things (Smart Devices, Smart Home, Connected Car) - Healthcare Services - Financial Services - Customer Service - Search and Recommendations - Social Engagement Initiatives - Promotions I deliver clean, simple results, well thought-through, and use story-telling to engage stakeholders and team members alike, showing work in progress, with regular feedback loops to maintain support. Working with (past and present): - AstraZeneca - NHS - JP Morgan - Allianz - B&Q, Screwfix - Tesco - O2 - Telefónica - Orange - France Telecom

AstraZenecaSnr UX Consultant

Mar. 2020 - Sep. 2021Melbourn, England, United KingdomTaking on a new and exciting project aimed at improving clinical trial outcomes.

VioletCo-Founder + CPO

Dec. 2018 - Apr. 2020Somerset, United KingdomBold new venture that has been in the works for a while now. A few twists and turns on the way, but finally in full swing. Seed investment in place. Legals sorted. Development underway. Pilot clients raring to go. Exciting times ahead for my partners. Good luck team!

J.P. MorganLead Service Design Consultant

Apr. 2019 - Aug. 2019Remote

Allianz Global Corporate & Specialty (AGCS)Product Management Consultant

Aug. 2018 - Mar. 2019Remote

VirtualstockHead of User Experience and Product Management

Jul. 2017 - Jun. 2018- Full product review - Healthcare and Retail Procurement (PIM, OMS, P2P) - Competitor analysis (UX review) - UX vision, strategy and roadmap development - Company strategy and planning - UX and Product Lead - Recruitment and management of UX programme team (6 people - user research, UX architecture, UI Design, Solution Architecture, Interaction Development, Back-End Development) - Introduction of user research and testing - Introduction of web analytics - Brand guidelines definition and design - Product management for platform deliverables - Reskin development (~700 responsive pages) - Agile coach - Kanban - Hands on UX and design

Avios - Leaders in Travel RewardsStrategic Digital Innovations Manager

Oct. 2015 - Jul. 2017- Set-up and recruitment of Agile development team - App replacement programme - research, design and proof-of-concept and full trial - App product management - research, definition and design - Numerous membership reward and offer initiatives - research, definition, design and consult: - - Micro-transactions - - Gamification - - Social network for travellers - Facilitation of a senior stakeholder workshops around digital currencies

Digital CatapultStrategic Product Innovation Consultant

Jun. 2016 - Apr. 2017- 'Things Connected' 18-month strategy to grow LPWAN development in UK - 'IoTUK' 3-5 year strategy to grow IoT entrepreneurship in UK

O2 (Telefónica UK)Strategic Customer Experience Consultant and Product Manager

Jul. 2012 - Dec. 2015Slough, United Kingdom- Connected Car - IoT (Lead Consultant) - Smart Home - IoT (Lead Consultant) - Concept development for fixed web, mobile and wearable delivery - 3-year Strategic Planning (Lead Consultant) - Location based offer and content management - proof of concept, full trial (Product Manager)

O2 (Telefónica UK)Senior Customer Experience Manager and Product Manager

Jun. 2011 - Jul. 2012Slough, United Kingdom- Priority Moments (Lead CX) - Priority Sports (Lead CX) - Help at Hand (Product Manager) - Introduction of Guerrilla User Testing - Introduction of In-House Lab Testing