Tugba Alkan Celik - Freelance Project Management Consultant | Functional Optimization of Software Products,

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Work Background

DefineX-ConsultingITechnologyILabsProject Management Consultant / Business Analyst

Apr. 2022Istanbul, Turkey• Generated valuable insights with strong data analysis that led to the development of clear and actionable user stories, resulting in improved overall business outcomes. • Collaborated with developers to design and construct complex client-side applications, resulting in new features and functionalities for existing applications while also overseeing user acceptance testing to ensure client requirements were met. • Optimized application performance and quality by identifying defects with end-to-end testing. Found 60% of defects detected throughout the project lifecycle. • Enhanced team effectiveness by addressing tickets more efficiently, increasing ticket-solving speed by 70%.

Global Kapital GroupSenior Project Manager

Jan. 2021 - Apr. 2022Istanbul, Turkey• Collaborated with business sponsors and stakeholders across all levels to successfully scope and shape multiple projects, resulting in 95% success rate for delivered solutions and 40% increase in project approval rates, while also dealing with issues and escalations. • Gathered project data and produced information for management review, resulting in a 25% increase in management's ability to make informed decisions. • Interacted with IT staff and business units to gather requirements, and report layouts for the business to review, resulting in a 60% increase in the accuracy of project requirements and a 35% decrease in project delays. • Handled multiple projects simultaneously, led 25% of company’s projects with $10M worth.

Global Kapital GroupProduct Owner

Jun. 2020 - Dec. 2020Istanbul, Turkey• Managed digital transformation projects including automation of withdrawal process and improving onboarding user experience with effective process mapping. Achieved 80% of user needs in 4 months. • Developed user stories documenting business and functional requirements, resulting in a 60% increase in the accuracy of project requirements. • Partnered with Director of Product Management to gain an understanding of the customer experience and cross-functional teams, delivering products that supported overall vision. • Tested requirements at all stages of the project, including functional validation, achieving 98% compliance with functional requirements across all projects.

Nobel Ilac A.SBusiness Development Specialist

Sep. 2017 - Aug. 2019Istanbul, Turkey• Expanded market footprint by 30% in 6 months by finalizing agreement process with new business partners in 5 new countries in Asia, LATAM, and ME. • Increased revenue up to 10% by managing stakeholders by building trusted relationships, generating two-way effective communications, providing up/cross-selling opportunities and expanding scope of agreements. • Reduced data access time from 2-3 weeks to instant time by restructuring internal business processes by creating data systems with cross-team work.

Kapitta Software & ConsultingProject Manager / Business Analyst

Jun. 2015 - May. 2016Ankara, Turkey• Led team of 4 and managed lifecycle and milestones of major projects, which has exclusive partnership with government to provide products and services to medical schools and hospitals. • Took lead role in client relationship management by evaluating and addressing specific client needs, and collaborating with development team.