CaylentCloud Platform Monitoring Manager
Jan. 2021 - Feb. 2023United States · RemoteManage and support the Cloud Platform Monitoring 24/7 On-Call team, and a SRE team. Work with the team members on guiding their career development aligned with the team's needs. Identify and cover the client service observability gaps, creating the documentation and processes needed to support the platform. Design and maintain the ingestion, monitoring, alerting, and paging platforms, their processes, and documentation. Work alongside stakeholders and service owners on designedand implementation plans.