Peppermill Hotel, Resort, Spa and CasinoIT Helpdesk and AV Video Lead
Apr. 2008 - Jan. 2014April 8th 2008 – January 21st 2014 ● Install, troubleshoot, and repair computers, printers, servers, and network lines.
● Answered in-house company phone calls for troubleshooting of network, active directory and AS400 (IBM I series) issues.
● Well versed in HP, Microsoft, Apple, and Dell company products.
● Dealt with large scale event planners to get proper AV equipment used for show/event and made sure subordinates and temp workers were in place for show/event