Point Group Marketing Services PartnerPlatform Support Consultant
Sep. 2021 - Feb. 2023South Africa, JohannesburgDelivered expert-level support for Group Business platforms, with a specialization in SAGE X3, ensuring
seamless user experience and system functionality.
Led the development and maintenance of process and training materials for SAGE X3 within the Business
System Support Department, empowering users through knowledge-sharing and best practices.
Directed product development initiatives, aligning deliverables with budget constraints and business objectives,
while providing in-depth support for complex technical issues.
Conducted daily and weekly system integrity checks, safeguarding data accuracy and operational reliability.
Generated and maintained real-time, accurate reports, and developed dashboards in Power BI, facilitating data-
driven decision-making across the organization.