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Work Background
&frndsData Analyst
Dec. 2022South Africa- Drive the integration of data-driven solutions in operations, while collaborating with cross-functional teams, enhancing efficiency and decision-making processes. - Perform project-specific data analyses using PostgreSQL and Excel to address business challenges and offer strategic insights, collaborating with the Chief Revenue Officer. - Utilize PostgreSQL and Excel to analyse sales data from key partners (e.g. Coca-Cola), driving impactful initiatives for brand visibility and sales growth. - Develop data models, using cohort analyses, implemented on company platform to enhance operations. - Create and deliver reports and presentations to leadership. - Address ad-hoc data analysis and research requirements.
&frndsOperations Manager & Market Researcher & Data Analyst
Jun. 2020 - Dec. 2022- Analyzed company data to improve incentive schemes, fraud detection, and identify trends/opportunities. - Collated and visualized sales data for investor presentations. - Managed operational activities, coordinating with ground team in Indonesia and key partners for smooth running of operations. - Managed promotional stock –allocation, ordering, issue resolution and audits. - Conducted market research – evaluating potential partnerships, competitor analysis and identifying expansion opportunities.
&frndsResearch and Analytics Intern
Feb. 2020 - Jun. 2020- Analyzed company data to improve incentive schemes, fraud detection, and identify trends/opportunities. - Conducted market research – evaluating potential partnerships, competitor analysis and identifying expansion opportunities. - Contributed to a gamification project for increased insurance sales. - Evaluated funding opportunities, supporting &frnds in COVID-19 initiatives. - Supported admin tasks, creating documents and testing app features. - Authored a featured article for Next Billion entitled 'Extending Insurance in Times of Crisis: How an Innovative Partnership is Serving Low-Income Micro-Business Owners in Indonesia'.
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