OutSystemsUX Manager, Design Operations
Jun. 2021 - Jun. 2024Portugal• Champion Design Ops Vision & Strategy: Oversee the evolution and direction of the DesignOps practice, encompassing both the Design System and Research Ops teams.
• People Management: Oversee several teams working closely with team leads to nurture team dynamics, mentorship, and professional development, ensuring a motivated and productive work environment. • Community & Learning: Foster a thriving design community by enhancing team engagement, communication, skills development, and orchestrating quarterly and yearly organizational gatherings.
• Planning & Collaboration: Streamline product development processes, promote inter-pillar cooperation, and ensure seamless cross-functional planning.
• Staffing & Resources: Manage long-term staffing plans, budget considerations, and efficient resource distribution.
• Systems & Tool Management: Handle governance protocols, cultivate vendor relationships, and nurture external design collaborations.
• Empower UX Leadership: Collaborate with UX leaders to formalize best practices, establish guidelines, and create templates, thus fortifying and expanding the UX practice