Maxim Mikhailov

Agile Coach @RingCentral

ScrumKanbanAdvisorAgile CoachProject Manager🧨 Consulting✔️ IT

10+ years in Management in various roles (Team Leader, Test Manager, Project Manager, Delivery Manager, Scrum Master) in international companies. 15+ years in Testing hardware and software systems. Highly skilled in problem-solving by organising professionals contextually around a common goal. As a servant leader, I'm very passionate about helping people grow professionally and personally and try to grow with them. Exploratory mindset, high level of empathy, excellent collaboration, and communication ski

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Work Background

RingCentralScrum Master | Agile Coach

Mar. 2018Accomplishments: - Together with the department leaders designed a management system to drive up to 50 non-project initiatives. - Designed hiring system: 20 accepted offers in about 4 months. - Explored and designed workflows for the department of about 70 people: 10 cross-functional teams and several individuals. Assured the minimal set of common rules to support integration with other departments and efficiency on the business level. - Configured 7 Jira projects most actively used by about 200 people: Scrum and Kanban boards, dashboards, workflows, fields, screens, roles, and permissions. - Together with the Lead Product Manager designed production issues management system. - Designed maintenance tasks management system based on the probabilistic method. Exibir menos

Applause (uTest)Software Tester

Jan. 2011 - Dec. 2015RemoteAccomplishments: - Golden badge for functional and localization testing (5% of the 60k crowd). - 333 approved defects versus 13 rejected, 54 completed test cases. - Most valuable tester for 6 companies, 72 tested products: ICQ, Mozilla, Nitro PDF, Yandex, AoL Answers, etc.

GE PowerScrum Master | Test Manager

Oct. 2010 - Mar. 2018Saint Petersburg, Russian FederationAccomplishments: - Integrated agile software development with a higher-level corporate project management methodology. - Facilitated PO in reducing backlog of 1500 items to manageable scope (about 150 PBI) in a 1-year project. - Facilitated PM in estimates of project time (enhanced burn-down chart) and risks. - Managed the reduction of the release regression testing cycle from 7-10 weeks to 3-4. - Replaced obsoleted test plan of about 7000 test cases by controllable test suites. - Managed the reduction of the technical debt of 600 unresolved defects, and applied a zero-bug tolerance policy. Exibir menos