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15
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Work Background
Make IT RunFounder & CEO
Apr. 2019Stockholm
VattenfallInfrastructure Solutions Architect (Consultant)
Sep. 2017Stockholm, SverigeIn my role as an Infrastructure Solutions Architect, I'm responsible for taking vital decisions for the solution. This includes choosing between build vs buy, selecting technology platforms, ensuring scalability, deploying solution components, and integrating with our existing systems. This process leads to defining the architecture, starting from a vision and evolving into concrete detailed architecture specifications. Being an architect requires balancing stakeholder needs to achieve desired outcomes.
Contrary to the misconception of architecture focusing solely on modeling and documentation, my primary focus is on providing technical leadership. Topics can range from technical design and implementation, to assessing the potential business impact of certain technology choices. Effective technical leadership demands a broad understanding of IT and bridging gaps between business, applications, and infrastructure domains. This doesn't mean that being a solution architect is a 'jack of all trades, master of none.' On the contrary, it's my deep technical knowledge that stakeholders rely upon to make informed decisions. One of my key abilities is applying this knowledge and experience to solve broader, project-wide issues, whether they're technical or organizational. On my most recent project I focused on creating a Zero Trust security architecture for IT automation.
I designed the architecture, including high and low-level designs, and worked closely with the project team to implement a secure, customized on-premise platform adhering to very high security standards. I also led the implementation, collaborating with colleagues to develop a tightly integrated permissions model, shaping tools into a unified platform. Additionally, I defined the Automation Security Framework and created Automation Guidelines for the platform. Throughout the project I took on multiple roles, and I currently serve as a Principal Solution Architect, driving technical developments further.
Wingman ITConsultant
Feb. 2017 - Jun. 2019Stockholm, SverigeIT Consultant within Application & Infrastructure and IT Management.
VattenfallManager Service Delivery Coordination (Consultant)
Feb. 2017 - Sep. 2017Stockholm, SverigeIn my role as the Manager for Service Delivery Coordination, my primary responsibilities was to lead and develop the international team consisting of 22 specialists located in Sweden, Germany and the Netherlands.
The main goal was to help the team to work more proactive and to be able to keep up the availability and stability of application systems according to the agreed service level (SLA) and ITSM processes. • Participate in management and steering group forums and define the strategic and tactical goals forward for the application operations within FIOA division
• Report to the Head of Application Operations and to various stakeholders on bi-weekly and monthly meetings
• Close contact and co-operation with the business stakeholders and Business Information Security Officers (BISO) and helped to build and establish the relationship and trust towards IT
• Contribute in the steering group for the Project Review Board (PRB) and take decisions for upcoming projects
• Manage and guide the team in all technological, infrastructural and architectural topics
• Participate in and contribute to the yearly budget planning for the department but also for the application SLA’s
• Using situational leadership with an international focus for the heterogeneous teams and their development
• Introduce and bring awareness to the team on the cloud-based deliveries and steer the team towards cloud solutions
• Contribute to the establishment and management of the Life Cycle Management (LCM) process
• Involved in incident, change and problem management processes and their procurement and development forward
• Workshop sessions with system managers and technical leads to define the co-operation and way of working between Agile IT and Core IT
• Main driver and stakeholder to help setting up a taskforce to focus on the stability and performance for vattenfall.se/Mina Sidor
• Participate in the CIM (Critical Incident Management) process as a stakeholder from Application Operations
H&MTechnical Solution Responsible
Nov. 2014 - Feb. 2017Stockholm, SwedenIn my role as Technical Solution Responsible, I was responsible for the daily operations of IT systems for www.hm.com (both applications & infrastructure) within the Sales Online division and Application Online Operations. This means coordinating and cooperating with Development, Operations, Infrastructure teams and external suppliers to ensure a stable and efficient delivery 24/7/365. Daily follow-up of the delivery together with key stakeholders and parties through meetings and also on monthly reportings. Close co-operation with the site manager on the business side and taking decisions mutually, often based on stability, sales activities and with an end-user perspective in mind. • Plan, establish and follow-up the operational delivery of the www.hm.com platform
• Manage and lead the application operations team, with a mix of both employees, local consultants and offshore partners
• Coach the team in the pro-active and analytic devops mindset
• Participate in procurement and follow-up of external suppliers and their deliveries
• Participate in and contribute to the establishment and management of maintenance plans
• Contribute to creating of the yearly budget and with quarterly reviews on the results
• Create and summarize monthly reports on KPI measurements
• Explain and set the requirements needed for an operational responsibility in production
• Report to the Operational Area Responsible and various stakeholders as part of the monthly follow-up
• Participate in projects and steering-groups as a technical SME with an operations view
• Plan for development / change in the environments using the Change and Release process
• Coordinate operational/infrastructural maintenance work
• Maintain dialogue with Site Manager, Development teams and external suppliers regarding infrastructural, operational and support issues.
• Contribute to further establishment and improvement and development of H & M's processes for Change, Incident and Problem Management
H&MApplication Operations Expert, Solutions Architect
Aug. 2012 - Nov. 2014Stockholm, SwedenWorking as an application expert in a large complex environment using multiple platforms and applications. Daily operations as well as managing sales campaigns and events. Technical representative for projects, often in the role of a solution architect and SME. Continuously seeking new ways to improve the delivery by finding new solutions, proving and implementing them. I’ve also been involved and part of the DevOps adaptation and mindset and set the way of working for HM Online and for the global e-commerce website www.hm.com starting in the late 2013. We developed secure automation guidelines and defined some straight-forward goals where we strived to automate a lot of our daily processes and focus on a continuous delivery where we were able to have a controlled release and deployment pipeline going from system test environments all the way into production in the same manner. And we also focused on supporting our operations team with better monitoring tools and to help development and operations to work together and break down the “invisible wall” that usually is there. Platform developers and Operations team were now working together and shaping the maintenance of the huge server environment that HM.com was running on.
P.A. GRANLUND KOMMUNIKATION ABTechnical Project Leader / 3rd line support engineer
May. 2010 - Jul. 2012Worked with Resfeber.se IT migration process to their parent company Sabre Inc.
Coordination with HP, Sabre, Microsoft and Cisco infrastructure teams.
Export of current Active Directory structure (incl. security/distribution groups), migration of exchange mailboxes and SAN-storage. Built a new IT-infrastructure for Pantbanken Sverige to be able to expand in the future.
New AD-structure, installation and setup of new HP ProLiant DL360 G7 servers.
Creating bootable images for client installations of Windows 7 Enterprise.
Configuring Clavister Firewalls with site-to-site VPN-tunnels. Building installation scripts for OS/application upgrade process for Svensk Filmindustri and Svenska Jägareförbundet. Consultant for HP/EDS as Field On-Site Engineer.
Consultant for SF Bio as Technical Operations Specialist.
Consultant for ING Real Estate as On-Site technician.
P.A. GRANLUND KOMMUNIKATION ABHead of Client Management
Jan. 2008 - May. 2010Working closely with our Sales Management to maintain and customize the client hardware and software packages for the current corporate customers and for the new incoming projects.
Responsible for all license management i.e. Microsoft SPLA, Clavister, HP SAN.
Responsible for minimizing costs and client installation times by automating OS installations for Win7/Office2010.
P.A. GRANLUND KOMMUNIKATION ABTechnical Support Technician
Mar. 2007 - Jan. 2008Secondline support
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